How to add email accounts in Windows 10 Mail application [tutorial]

Whether you’re adding an email account in your new #Windows10 PC for the first time or simply putting in an additional email account, there’s always a chance that you may need a guide on how to do it properly. This brief tutorial on how to add an email account should help you exactly with that.

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How to add a new email account in Windows 10

Setting up your own email in Windows 10 email application is a breeze. If you’re new to Windows 10 and you haven’t opened its stock Mail application yet, you should see the Welcome page first. After that, you can follow the steps below to proceed with the set up.

Step 1: Add account 

With the Mail application open, click on Add account. If you don’t have the Add Account option, you can go to the navigation pane at the left then select Settings>Manage Accounts>Add account.

Step 2: Select the account you want to add

In the Choose an account page, select the account you want to add. For email accounts with enhanced security protection like Google’s Gmail, you must pick Google, sign in to your Google account, and provide the 2-step verification code (if you have it enabled). Once you’ve done that, click Allow to proceed with account creation.

Step 3: Supply account specific details

In the next page, enter the necessary information like your email address, password, and account name. Then, click Sign in in order to proceed. In this moment of account creation, you may get the message “We couldn’t find info for that account. Make sure that the email address is correct and then try again.” If you do, click Try again three times so Advanced button shows up. Then, click Advanced and proceed to the next steps.

Step 4: Confirm the email account addition

Finish the set up by clicking Done.

Step 5: Sync your account in your Windows 10 PC

Wait for your emails and other data to be downloaded. Depending on the amount of data to be synced, it may take a few minutes.

How to use advanced setup to add email in Windows 10

If you are having trouble adding your email account via the steps above, or if you want to use different email servers, you can do so by utilizing advanced setup. Before we proceed, keep in mind that there are two ways to access Advanced setup.

  • From the Choose an account page in Step 2 above, you should see Advanced setup option at the bottom. It may not be visible so make sure to scroll down to find it.
  • If you’re getting the message “We couldn’t find info for that account. Make sure that the email address is correct and then try again,”  you can click Advanced setup clicking on Try again three times.

Advanced setup is typically used when adding an Exchange Activesync account or some Internet email account.

Below are the information that you need to provide in order to use Advanced setup successfully. Each of them must be correct so if you’re not sure whether any one of them is accurate, you should do extra research ahead of the setup. For example, you should the correct incoming and outgoing email servers ahead of time to avoid encountering problems.

Email address. This should be the name that will be displayed at the left pane of your Mail application later on. It’s especially useful when you plan to add multiple accounts later on.

User name. This should be the complete email address such as [email protected].

Password. This should be the password for your email account.

Account name. This should be the name that you’ll see in the left pane of Mail for Windows 10, as well as in the Manage Accounts pane. You can choose any name you want.

Send your messages using this name. This should typically be your name in order allow recipients of your messages to recognize that they come from you. Like Account name, you can change it to whatever name you want.

Incoming email server. This is an email provider specific information so you need to get it ahead of time. If you’re using any of the popular and major email services like Gmail or Microsoft email, you can visit the respective websites for such accounts to get the information. If your email account was provided by your internet service provider, be sure to contact the company and ask for the correct incoming email server.

Account type. At this time, the typical options under this category should only be POP3 or IMAP4. If you plan on getting email on multiple devices, make sure to pick IMAP or IMAP4. POP3 only allows you to access your accounts to one device. It’s a more secure option but can become an inconvenience if you want to check emails on more than one device. If you are not sure what account type to use, contact your internet service provider.

Outgoing email server (SMTP). Like the incoming email server, this should be given by you email service provider or internet service provider, whichever is applicable in your case.

Outgoing server requires authentication, Use the same user name and passwrod for sending email, require SSL for incoming email, Require SSL for outgoing email. All of these items must be checked unless your ISP tells you not to. In most email accounts, these items should be enabled in order for an account to work properly. Don’t change them unless specifically told to do so.

After you’ve provided all the required information above, make sure to click Sign in > Done.


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