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What to do with applications that keeps crashing on your Mac [Troubleshooting Guide]

If you’ve been a Mac user for a long time, you may have already encountered apps that keeps on freezing. If you find yourself reading this article it means that you are having that kind of problem. If so, then don’t worry we will guide and provide you some tips to help fix the issue.

The frequently freezing of apps on your Mac has several reasons. To determine the culprit, we need to perform some troubleshooting procedures. Just continue reading the post to learn more about the issue and how to avoid it in the future.

How to troubleshoot apps that keep crashing on your Mac

When the Mac apps froze it could only mean that you can’t do anything or it’s stuck on the same page for a long time. It could be that the issue is on individual app or MacOs is freezing. It rarely happen on Mac to experience frozen apps or MacOS, but in case you experience it then follow our recommended troubleshooting procedures below.

Close and Reopen the App

Once the app suddenly frozen and won’t let you do anything, it means that the app is freezing in loop and taken so much of memory and caused the Mac to lag or unresponsive. The best and typical way to solve the issue is to force close the app and reopen it again. Follow these steps on how to force close frozen app:

  1. While the app is frozen, press Command + Tab to another app.
  2. Press Control + click the app icon in the dock.
  3. Press and hold Option
  4. Click Force quit. To close the frozen app instantly.

Or

  1. Press Command + Option + Esc to open force quit application dialog box.
  2. Select the frozen app on the list
  3. Click Force quit

Restart your Mac

If closing and reopening the frozen app won’t work, then it could be the MacOS is frozen. You will determine if it’s MacOS has the issue because it let you open the force quit application window or became unresponsive. The best thing that you can do is to restart your Mac right away. Here’s how:

  1. On the desktop, click Apple menu icon on the left side of the screen.
  2. Click Restart

If it won’t let you click the Apple menu icon on the screen, follow these steps:

  1. Press Command + Control + Eject.
  2. Then your Mac will restart automatically

However, if it won’t let you do that, then follow these steps:

  1. Find your Mac’s Power button
  2. Press and hold Power button for several seconds
  3. Wait until the Mac is turned off, then turned on your Mac again.

Once the restart is complete, see if the issue still occurs.

Close frozen Mac app via Activity Monitor

In case the issue is caused by a single process or app, then you can easily remove or kill the process on Activity monitor. In activity monitor, it will show you all the apps currently running on your Mac and how much memory and process percentage they used. But, always remember that you must be familiar with this because killing a wrong process can cause an issue and it might not resolve the issue. To open the activity monitor, follow these steps:

  1. Open Application folder
  2. Select Utilities folder and open it
  3. Launch Activity Monitor
  4. Sort all the processes by CPU or Memory percentage
  5. Find the process or app that you think the culprit
  6. Click Octagon icon with ‘X’ to close it.
  7. Once done, close activity monitor.

Make sure your MacOS is up to date

It’s very important to update your MacOS to the latest version available. This is one way to avoid experiencing freezing of apps or your MacOS. You can always visit the Mac App store to find the latest MacOS and apps updates and install it.

Updating your MacOS is very easy. But, before you can update though, see our recommended tips first.

  1. Find the MacOS you want to install because it might be the current OS installed and you don’t need to download it.
  2. Make sure to know the supported MacOS of your machine because there are cases that you might be using an older Mac and it’s not supported, it’s rare though.
  3. Always remember to leave some space on your Mac’s drive to successfully install new updates. The minimum storage space must be 8GB but, the recommended storage space must be 8GB and above.
  4. Make your Mac away from any harm, keep it healthy all the time. Avoid opening websites that is harmful to your Mac that could get malwares or virus like porn sites, unsecured websites and the well known scam website “safari-get” that opens a lot of draft emails or itunes websites.
  5. Always backup your Mac just in case something went wrong in the future. By doing this, it should be very easy for you to restore your Mac back to normal if some issue will be detected in the future.
  6. Make sure to have an account on iCloud. Make sure you are logged into iCloud before you start updating and things should go smoothly.
  7. Make sure to use a trusted network especially if you want to download any softwares on your Mac. Always download this software to the places that you positively think is safe like at your workplace and at home. Public networks is always the playground of hackers, so beware.

Bring your Mac to the nearest service center

If all the procedures above didn’t resolve the issue, then we recommend bringing your Mac to the nearest service center in the area because it could be a serious problem and only the professional tech can able to fix it.

Connect with us

We are always willing to help our readers fix the problems with their computer and so if you are currently experiencing an issue or two, do not hesitate to contact us and tell us about your experience. The solutions we provide will be based on the information you feed us. Make sure you include all necessary details and please fill up each field in our computer issues questionnaire accurately so we can give you more accurate solutions.

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