We only rarely encounter MacBook Pros having a Black Screen issue but if this is exactly what you’re in at this time, read on. This brief troubleshooting guide will walk you through the things that you can try on your end when faced with a non-booting MacBook. Laptop display problems are usually caused by these common reasons:
- bad application
- unknown MacOS glitch
- corrupted display settings
- broken accessories
If you did not drop your MacBook or physically damaged it, there’s a chance you’ll be able to address Black Screen issue on your own. To see the easy fixes that you can try, make sure to read through until the last part of this article.
Before we proceed to the main topic though, we would like to remind you that we accept requests for assistance regarding their Windows computers. If you have a problem that you can’t seem to find a solution to, send us your issue by following the link at the bottom of this page. Just remember, windows problems can sometimes be difficult to diagnose so kindly make sure that you give us very detailed description of the problem. You want to mention relevant history that may have led to the issue. The more information that you can provide, the higher the chance of us diagnosing the issue more efficiently. We also expect that you mention whatever troubleshooting step/s that you may have done before contacting us in order to prevent repeating them in our article. Again, the more details you can give us, the faster it is for us to pinpoint the cause and its corresponding solution.
Solution #1: Check screen brightness level
If your MacBook appears to be on but the screen is fuzzy or not totally black, it’s possible that the screen brightness level must had been set way too low. This can occur if you accidentally hit the keyboard or the corresponding button to lower brightness. In theory, your MacBook Pro should be able to give you the ideal screen brightness level because it has ambient light sensor. If the sensor is damaged or defective, it may change screen brightness incorrectly. To see if the ambient light sensor is not set up, follow these steps:
- Choose Apple menu.
- Go to System Preferences.
- Click Displays, then click Display.
- Select Automatically adjust brightness.
If you can’t see anything in the screen to do the steps above, you can manually change the screen brightness, using the brightness key (sunshine icon at the top).
Solution #2: Check for power
Another obvious troubleshooting step that you must do next is to see if your MacBook is powered on. The screen is expected to stay black if your machine is not powered on. If your MacBook is off, try charging it for at least 30 minutes before attempting to power it back on.
Before you charge, make sure to inspect the charging cable and adapter for signs of damage. If the cable is bent or damaged, it may not be able to charge your device properly or at all. Consider using another set of MacBook Pro charging cable and adapter to eliminate the possibility of a bad charging accessory.
If your Mac appears powered on because it makes beeps or sounds, or if the hard drive or fans make noise, then the issue is most probably due to a bad display. The system may still be working fine but the screen assembly is not. There’s a difference between a No Power issue and Black Screen issue and it’s important that you distinguish which one is happening to your device. If your MacBook is totally dead and has no power at all, stop wasting your time and simply contact Apple to have its hardware checked.
Solution #3: Unplug all accessories
The only accessories that should be connected to your Mac right now should be the charging cable and adapter. Unplug flash drives, phones, external hard drives etc to eliminate the possibility of accessory interference. Some accessories may lead to errors when interacting with the operating system, resulting to problems like display failing to work properly.
Solution #4: Reboot your MackBook Pro
If you’ve established that the issue is a display problem, the next good thing to do is to force restart the device. This simple step often fixes bugs and errors. If your Mac is having a display issue, you may be able to wake it up from its sleep by force restarting it. Here’s how:
- Press and hold the Power key for about 6 seconds.
- Wait for your Mac to shut down and press the Power key again.
Solution #5: Reset NVRAM settings
NVRAM stands for non-volatile RAM. This is a memory that keeps settings for your Mac’s screen, speakers, hard drives, etc. In some cases, returning all NVRAM settings to their defaults can effectively unexplained screen or audio issues. To see if resetting it will make a difference, follow these steps:
- Turn off your MacBook Pro.
- Press the Power key.
- Wait for your Mac to start loading.
- When you hear a startup sound, press and hold Cmd + Option + P + R.
- Keep pressing the keys until you hear a second startup sound.
Solution #6: Reset SMC settings
If reverting NVRAM to their defaults won’t help fix your screen issue, the next one in your troubleshooting ladder should be to reset your Mac’s System Management Controller or SMC. SMC manages lights, temperature, fans, keyboards, and a variety of other under-the-hood functionalities. To reset SMC settings, follow these steps:
- Turn off your MacBook Pro.
- Connect your Mac to a power outlet.
- While your Mac is still OFF, press Shift + Option + Control and Power keys at the same time.
- Let go of the keys and boot your Mac again.
Solution #7: Contact Apple support
While there are still crazy suggestions out there to fix this issue, we doubt their effectiveness at all. If your Mac’s screen still stays black after doing all the suggestions above, there’s no way you’ll be able to fix it on your end. There’s either an operating system glitch behind it that we’re not aware of, or the screen has simply failed for whatever reason. In this case, you want to leave the task of identifying where the problem lies to professional to avoid causing further damage or issue to the system. Even if your Mac is no longer under warranty, we highly recommend that you let Apple fix it for you so you’ll get a guaranteed resolution. We can’t emphasize enough the fact that third party repairs are mostly unguaranteed attempts to fix problems. We understand that there may be a significant price difference in terms of repair fee if you go the Apple repair route but at least you’ll get the assurance that trained technicians will do the necessary fix for you machine.
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