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How to fix your Windows 10 PC with “application.exe stopped working” error message [Troubleshooting Guide]

There are common error messages that Windows user experienced, errors like “application.exe has stopped working” and “explorer.exe stopped working”. These issues has been going on in years, and there is no apparent reason how these issues started because it’s not the same with previous OS and it keeps on changing every now and then.

We’ve received reports that several Windows users are affected with these and making the apps crashed all the time. And because of that, we have compiled some of useful troubleshooting procedure in hope to provide assistance and might help resolve the issue.

If you experienced an issue with your Windows 10 PC, visit out PC troubleshooting page and look for similar issue that your PC is experiencing and follow the given procedures. We’ve addressed some of the common Windows 10 issue and it should help you fix it. You can also contact us by filling up our PC questionnaire and provide us an important detail about the issue to make us help you.

Before we jump into our troubleshooting, if you found this page because you were trying to find a solution to a different problem, then visit our Windows 10 troubleshooting page for we have already addressed some of the most common Windows 10 problems and errors. Try to find issues that are similar with yours and use the solutions and troubleshooting methods we suggested. If they don’t work for your or if you need further assistance, fill up our PC issues questionnaire and hit submit to contact us.

How to troubleshoot your computer with this error message

This error message is often a minor problem and it can be fixed without reformatting your phone, so continue reading below to know what you have to do about it.

Step 1: Restart the application that crashed

If you see an error message saying that the application crashed for no reason, the first thing that you should do is to close the error dialog box and restart the application. There are several reasons for an to crashed and it really depends on the users. The crashed occurs if there an unexpected file corruption, lack of memory space or just a temporary system error.

Make sure that after closing the error dialog box, you are able to close all the related system processes in the Task Manager. If you do kill the process and the application still not working, then restart your PC to refresh the system and re-launch. If ever you don’t know how to kill the process, then follow these steps:

  1. Press CTRL + Alt + Delete on the keyboard.
  2. Click Task Manager
  3. Locate the app, then click End Task.
  4. Once done, close the taskbar and re-launch application.

Step 2: Change compatibility settings

The Windows OS are always capable of running an application if it’s not working in the current OS (operating system), especially the older software. If so, then you are lucky enough to try this feature first hand and set it to the appropriate compatibility software, like for example the application is running fine using Windows 7 OS, then you can easily change the compatibility to Windows 7 and might resolve the crashing issue. Here’s how to do it:

  1. First, locate the program that’s faulty or crashing. If it’s on the desktop, then you easily right-click the icon.
  2. After locating the apps and right-clicking it, click open file location
  3. Locate the extension “.exe” of the app, then right-click it.
  4. Click Properties
  5. Click Compatibility tab
  6. Under the Compatibility tab, click Run this program in compatibility for:
  7. Select any of the preferred Windows version
  8. Click OK
  9. Click Apply
  10. Click OK to confirm

Alternatively, you can try the system to choose what’s best option to use.

  1. Under Compatibility tab
  2. Click Run compatibility troubleshooter. Wait until it’s finished detecting some issues.
  3. Click Try recommended settings
  4. Click Test the program. If the program run smoothly, then click Next and click Yes, save these settings for this program.
  5. Click Close the troubleshooter

Step 3: Always run the program as administrator

Aside from the compatibility mode, there is another way to run crashing application. If ever the application still not working after choosing the preferred windows versions then you can run it with Administrative permission. Here’s how to run the application with administrative permission:

  1. Locate the application that has an issue. If it’s on the desktop, then right-click the application icon.
  2. Click Properties
  3. Click Compatibility tab
  4. Put a check on “Run this program as an administrator”
  5. Click OK

Alternatively, you can do this:

  1. Right-click application icon
  2. Click “Run as administrator”
  3. Click Yes

After changing the application to run as administrator, re-launch it and see if the issue is resolve.

Step 4: Scan the system for virus

Another possible culprit is the virus or malware infection. If you PC contracted a virus from or in certain websites, it could bring a huge problem if left not repaired. The virus are capable of corrupting installation files or even the system files and cause an issue such as frequent application crashes, won’t launch and even damage the system. It is recommended to regularly clean the system by scanning using third-party antivirus or Windows defender. It is possible that real-time protection are unable to detect the virus and can still penetrate the system. So, manually scanning the system is still a must for better protection. However, we recommend using the Windows defender than the third-party anti-malware. Here’s how:

  1. On the search box, type Windows defender
  2. Click Windows defender
  3. Click Full for thorough system scan
  4. Click Scan now
  5. Wait for it to finish. It will take several minutes

Once done, restart your PC manually if it won’t automatically restart.

Once you’re back to the desktop, your PC is now clean and should remove any malware and fix it. You can also try using the third-party antivirus and see if it will the issue as well.

Step 5: Remove all temporary files

Deleting the temporary files is also the best way to avoid or fix this error message. The temporary files are important, however, they become useless if they stacking up and could create serious problem. The system can still run without them and regularly removing them is best advised. There are a lot of third-party applications that can help you remove them but, we highly advice to use the system tools provided. Here’s how:

  1. From the desktop, click Start menu.
  2. Click This PC
  3. Right-click the system partition (Local Drive C:)
  4. Click Properties
  5. Click Disk Cleanup
  6. Check all the choices you want to be clean up.
  7. Once done, click OK to confirm selection
  8. Wait for the process to finish.

Once you’re done, try to launch the application that has issue again and see it resolve the issue.

Step 6: Change Application Permission

Due to the frequent updates, the application permissions are reset and that could cause for the application to crash or won’t launch. The first time you run some applications it is originally blocked by the system and you need to change its permission. To change it, you need to go to system settings and create an exemption to the application. Here’s how to do it:

  1. From the desktop, click Start menu
  2. Click This PC
  3. Click System properties
  4. Click Advanced system settings
  5. Click Advanced
  6. Under Performance, click Settings
  7. Click Data Execution Prevention
  8. Click Turn on DEP for all programs and services except those I select:
  9. Click Add to locate the ‘application.exe’ and add it on the list
  10. Set an exception and confirm the changes.

That should do it, it should fix the issue and run the application smoothly.

Step 7: Check your graphics drivers

For most part, a graphics card or driver might be the culprit of the error message. Out-of-date drivers are mostly the cause of all the issue especially if you are using the old version. You can either update it through device manager or going to the manufacturer’s website and download the latest version. But the convenient way to it is through device manager and let the system search and install the latest driver version. Here’s how to check the drivers:

  1. Press Windows key + X to open setting menu list
  2. Click Device Manager
  3. Click the drop-down arrow on Display adapters
  4. Right-click the name of the current graphics card
  5. Click Update driver software to let the system search for it automatically.
  6. Wait for the system to finish the process.

Troubleshooting explorer.exe stopped working error message …

The error explorer.exe commonly occurs when the you are shutting the PC and a blue screen will appear with error codes like “0x00007FFF64B0CCC0”. This code is something to do with the memory or the system aren’t reading the memory at all and cause an issue. No worries, we have recommended troubleshooting procedure that should fix this error.

Step 1: Update your Windows 10

The best thing that you can do for this issue is to simply update your Windows 10 as possible because you might be using an older version. Frequent software updates causes an issue sometimes and other software are no longer compatible with each other.

Step 2: Configure the size of the Virtual Memory

Aside from RAM (random access memory) you can change the virtual memory in case RAM is fully allocated. If so, then it can cause lag, crashed application or even blue screen, so the you can extend the size of the virtual memory in case if it will ever happen. Here’s how to change the virtual memory:

  1. On the desktop, click Start menu
  2. Click File explorer
  3. Right-click This PC
  4. Click Properties
  5. Click Advanced System settings
  6. Click Advanced tab
  7. Click Settings under Performance
  8. Click Advanced
  9. Click Change
  10. Uncheck the Automatically manage paging file size for all drive box
  11. Click Custom size
  12. Enter the Maximum size in MB. Good practice is to keep the virtual memory x1.5 larger than your RAM memory.
  13. Click Set
  14. Click OK to confirm

That should do it. Hopefully we were able to help you and resolve the issue.

Connect with us

We are always willing to help our readers fix the problems with their computer and so if you are currently experiencing an issue or two, do not hesitate to contact us and tell us about your experience. The solutions we provide will be based on the information you feed us. Make sure you include all necessary details and please fill up each field in our computer issues questionnaire accurately so we can give you more accurate solutions.

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