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How to fix Windows 10 Start menu that isn’t working [Troubleshooting Guide]

The issue of Start menu on Windows 10 is now widely spreading among it’s users. When the new Windows OS was released, some said “it carries a huge disappointment” after upgrading their PC and restoring it back to the older OS version. Should you see this issue when you are trying to click or open the Start menu on the taskbar and error message appear, this is commonly caused by corrupted files in the system and it can be fix using built in troubleshooting tools or using a third party program.

In this post, we will discuss this issue and provide some basic troubleshooting procedure to help resolve the issue. But before performing the steps, make sure that you have enough knowledge about computers to perform it easily and to avoid adding more issues. In case that you don’t, then let other person in your home that knows about computers perform it. The procedures that we will recommend here are easy to follow and very straightforward to make sure you are in control. Otherwise, bringing your PC to the nearest service center is the best option.

Before we jump into our troubleshooting, if you found this page because you were trying to find a solution to a different problem, then visit our Windows 10 troubleshooting page for we have already addressed some of the most common Windows 10 problems and errors. Try to find issues that are similar with yours and use the solutions and troubleshooting methods we suggested. If they don’t work for your or if you need further assistance, fill up our PC issues questionnaire and hit submit to contact us.

Step 1: Restart your PC

In some cases, a minor system glitch or corrupted files are detected in the system and can cause an error. Nowadays, the Windows OS has built-in troubleshooting tools that can automatically fix the error and once the system restarted, it will create a new file and replace the corrupted one. You can normally use a shortcut keys (alt + F4) to restart your PC or press the restart button.

Step 2: Create System Restore Point

This is the most important part, in case something might happen in the future, you can easily restore it back to the point where you didn’t made any changes yet. For example, one or two error messages appear after you did some procedures and you think it’s serious problem, then you can easily go back and perform the procedures again. In short, this is a backup in case more issue occurs. If you haven’t done it yet, we highly recommend that you should; follow the steps below on how to do it:

  1. Press ‘Windows’ + R key on the keyboard.
  2. Type ‘Control Panel’
  3. Type ‘System restore’ on the search box
  4. Click ‘Create a restore point’ link
  5. Click ‘System Properties’ tab
  6. Click ‘Create’
  7. Rename the restore point to your liking.
  8. Click ‘Create’ to start the process of making a restore point. It will take a few minutes to finish.
  9. A confirmation message may appear when the process is finished, then click ‘Close’

You can go back to the desktop and proceed performing the procedures, and restore the system by choosing ‘System Restore’ under System Properties tab when something happens in the future.

Step 3: Logout and Login in your account

It might be a minor glitch, in some cases a built-in program won’t run after boot up, like the start menu. It happens to other users as well, they shared what they did to resolve the issue and a simple logout and login did fixed it.

Step 4: Automatic Repairs

There are critical errors that your computer may suggest to do the automatic repairs, continue with it. When a window appear suggesting it, then follow the instructions and choose the options for the repairs. It could be a serious issue detected and needed to be repaired immediately.

Step 5: Disable Antivirus Program

There are antivirus softwares that are commonly starting an issue, especially if that software is out of date. Once disabled and the issue was fixed, then it could be the culprit. You have to make sure that this software is up to date to avoid another issue or you might find another software and change the previous one.

Step 6: Update Softwares

Another possible cause of the problem is an out of date programs and drivers. It is necessary to update all the softwares in the system if a new one is available for download, we recommend to turn on the ‘automatic software update’ to receive alerts about available updates. In case you want to do it manually, follow the steps below:

  1. Click ‘Start’ menu on the taskbar
  2. Click ‘Settings’
  3. Click ‘Update & Recovery’
  4. Click ‘Check for Updates’

Alternatively, you can launch it using shortcut.

  1. Press ‘Windows’ key + R on the keyboard
  2. Type ‘ms-settings:windowsupdate, then press enter

Step 7: Create new Local Administrator

This is one of the later part troubleshooting procedure that you should perform if the Start menu still isn’t working. Creating a new local administrator is to determine your system if the start menu will work on the other account. The account that you will be making has the same privilege and permissions to the original. Here’s how:

Creating new administrator account

  1. Press ‘Windows’ key + R on the keyboard
  2. Type ‘ms-settings’ then hit OK
  3. Click ‘Accounts’
  4. Click ‘Family & other people’
  5. Click ‘Add someone else to this PC’
  6. Provide a username and password, then hit Next.
  7. Click ‘Finish’

Make the new account as an administrator

  1. Make sure you are under the ‘Family & other people’ tab
  2. Select the new account that you created, then click ‘Change account type’
  3. Click ‘Administrator’
  4. Click ‘OK’
  5. Sign out and Sign in to the new account

Once you’re back in the desktop, try using the start menu if it fixed the problem. However, if the issue still appear you can either remove the original administrator account or reset your PC.

Step 8: Reset Your PC

This is the last procedure that you should do if the issue still occurs after making a new administrator account. In resetting your PC there are three options to choose. Each of the options are explained carefully to let you choose the right one. You can try all the options after choosing the other only if the issue still occurs. We highly recommend to fully reset your PC by reinstalling the OS in the system and remove all the files but, the choice is yours to make. Here’s how to perform a reset:

  1. Go to Settings
  2. Click ‘Update & security’
  3. Click ‘Reset this PC’
  4. Click ‘Get started’

Here are the options:

  1. Keep my files — It will basically reinstall the Windows 10 OS and removes all the apps, drivers and settings you’ve made changes.
  2. Remove everything — This is quite similar to the first but only difference is that when recovering the files that was removed during the process will difficult, some might be recovered but not all. This option is commonly used if you’re giving this PC to others or donating it.
  3. Restore factory settings — From the word ‘factory’ itself, it means that all your files, apps, data and settings will be deleted and restore it back to default settings.

NOTE: This option might not be available to all PC.

Connect with us

We are always willing to help our readers fix the problems with their computer and so if you are currently experiencing an issue or two, do not hesitate to contact us and tell us about your experience. The solutions we provide will be based on the information you feed us. Make sure you include all necessary details and please fill up each field in our computer issues questionnaire accurately so we can give you more accurate solutions.

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