Google Meet is a popular business oriented communications solution that allows teams to stay connected via video calls. It integrates well with the various G Suite programs making it ideal for businesses already using this platform. Although this is a solid performing software there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Google Meet no audio problem.
Google Meet no sound during video call
One of the problems that you might experience with Google Meet in windows 10 is that you might not hear a sound during a video call. This can be caused by various factors which we will try to determine by following the troubleshooting steps listed below.
- Restart your computer.
- Make sure to use an updated browser.
- Make sure to install the latest Windows 10 update.
- Make sure other programs on your computer aren’t using your speakers.
Method 1: Choose the correct speakers from the Google Meet settings
The first thing you need to do in this case is to make sure that Meet is using the correct output speakers.
Time needed: 3 minutes.
Google Meet speakers setting
- Click on More.
This is the three vertical dots on the lower right side of the active video call window.
- Click on Settings.
This will open the Settings window.
- Click on the audio tab.
This is the first tab on top of the Settings window.
- Choose the correct speaker.
This can be done from the Speakers drop down box.
- Click on test.
This will play a test tone to check if the selected speaker is working.
Method 2: Run the Windows 10 audio troubleshooter to fix Google Meet no audio
Windows 10 has a built-in troubleshooter that can fix most of the common audio related problems. Try using this tool.
- Click on Start.
- Click on Settings.
- Click on Update & Security.
- Click on Troubleshoot. This can be found on the left pane.
- Click on Playing Audio then “Run the troubleshooter”. Follow the on-screen instructions to fix the problem.
After performing the steps listed above you will successfully fix the Google Meet no audio problem.
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