Google Meet is a video conferencing solution that’s designed for businesses. Initially you will need a G Suite account to use this service however right now it is free to use for everyone. Although this is a solid performing platform there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Google Meet webcam not working problem.
Google Meet camera not working
There are several reasons why your camera not working when Google Meet. Let’s try to figure out what is causing this problem.
Pre-requisites:
- Restart your computer.
- Close other applications that might be using your camera.
Method 1: Make Sure Google Meet is given permission to use the camera
Sometimes this problem can be caused because Google Meet is not given permission to use the camera. You might have clicked block when the permission pop-up appeared. Here’s what you need to do when using the Chrome browser.
Time needed: 5 minutes.
Chrome camera permission setting
- Open the Google Chrome browser.
You can do this by clicking on its icon from the Start menu list of applications.
- Click on More.
This is the three vertical dots on the upper right side of the browser.
- Click on Settings.
This will open the Settings window.
- Click on Privacy and security.
This can be found at the left pane.
- Click on Site Settings.
This can be found at the right pane.
- Click on Camera.
This can be found on the right pane.
- Click on the forward arrow located after Google Meet.
This will open the permission settings.
- Make sure that Allow is chosen on the Camera drop down box.
This gives Meet permission to use the camera.
Method 2: Make sure Windows 10 can detect the camera
The next thing you will need to do is to make sure that your computer can detect the camera. If it can’t, then you won’t be able to use it.
- Click on the Start button.
- Click on Camera.
- Click on the Take Video button and record a few seconds of video. You can tell if it is working if you are able to playback the video.
If the camera is not working then try disconnecting it from its USB port then connect it to a different USB port. If the problem persists then try using a different webcam.
After performing the steps listed above you will successfully fix the Google Meet webcam not working problem.
Having Issues with your computer? Feel free to contact us using this form. We’ll try to help.