The Logitech Unifying Receiver is a small USB wireless receiver that allows up to 6 compatible devices to connect to a computer. This removes the hassle of using 6 different USB receivers on a computer. Although this is can be used immediately after plugging it to a computer sometimes there are issues that can occur. In this latest installment of our troubleshooting series we will tackle the Logitech Unifying Receiver not working in windows 10 issue.
What to do when your Logitech Unifying Receiver is not detected
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and removes any corrupt temporary data that could be causing the problem.
There are several factors that can cause this particular problem ranging from a Windows update issue to a problem with the driver. Listed below are the recommended troubleshooting steps you need to do to fix this problem.
Installing the Unifying Software
Logitech has a dedicated software that allows a user to easily configure the devices compatible with the unifying receiver. Try to install this in your computer first.
- Go to https://support.logi.com/hc/en-us/articles/360025297913-Logitech-Unifying-Software
- Download the application for Windows and install it in your computer.
- After the application is installed, restart your computer. After restarting, right-click on the application and select Run as administrator.
Try to check if the Logitech Unifying Receiver not detected issue still occurs.
Update Logitech Receiver Drivers
There’s a possibility that the problem is caused by an issue with the receiver driver which is why you should try to update this.
- Right click on the Start button then click on Device Manager.
- Expand the Mice and other devices.
- Right click on Logitech HID compliant unifying mouse then click on Update Driver.
- Choose search automatically for updated driver software.
- Restart the computer.
Check if the Unifying Receiver will now work.
Uninstall the MotionInJoy GamePad Tool
If you have the MotionJoy GamePad tool installed on your computer then you should remove this as this has been known to cause a conflict with the Logitech Unifying Receiver.
- Click on Start then Settings
- From Settings go to Apps
- Look for MotionInJoy GamePad Tool.
- Right click on it and Uninstall.
- Restart your computer.
Try to check if the issue still occurs.