How To Fix Microsoft Teams Microphone Not Working

Microsoft Teams is one of the popular video conferencing solutions that’s being used by businesses. One of its key strengths is that it integrates well with Office 365 products making collaboration work on certain files qute easy. Although this is a solid performing platform there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Microsoft Teams microphone not working issue.

YouTube video

Microphone isn’t working in Microsoft Teams

One issue that you might experience with Microsoft Teams on your windows 10 computer is that the microphone might not be working during a video call. Here’s how you can fix this.

Pre-requisites:

  • Restart your computer
  • Make sure that you are using the latest version of Microsoft Teams.

Method 1: Choose the correct microphone from the Microsoft Teams setting

The first thing you will need to do in this case is to make sure to use the correct microphone.

Time needed: 3 minutes.

Microsoft Teams microphone setting

  1. Click on your Profile icon.

    This is located on the upper right part of the Teams software.Microsoft Teams Microphone Not Working

  2. Click on Settings.

    This will open a new Settings window.Microsoft Teams settings

  3. Click on Devices.

    This can be found on the left pane.Teams Devices

  4. Choose the correct microphone.

    This can be done on the microphone drop down box.Teams microphone setting

Method 2: Allow apps to access your microphone in Windows 10

There’s a possibility that apps are prevented from accessing the microphone. You can easily change this from the Privacy settings.

  • Click on the Start button.
  • Click on Settings.
  • Click on Privacy.
  • Click on Microphone. This can be found at the left pane.
  • Turn on the switch for  “Allow apps to access your microphone.”

Method 3: Run the recording audio troubleshooter

Windows 10 has a built-in tool that can fix most of the common audio related issues that you might experience. Try using this tool.

  • Click on the Start button.
  • Click on Settings.
  • Click on Update & Security.
  • Click on Troubleshoot. This can be found at the left pane.
  • Click on Recording audio. This can be found at the right pane under the “Find and fix other problems” section.
  • Click on run the troubleshooter then follow the on-screen instructions.

After performing the steps listed above you will successfully fix the problem.

Having Issues with your computer? Feel free to contact us using this form. We’ll try to help.