Not Receiving Emails From Zoom? Here are 2 Effective Ways To Fix This

Experiencing the frustration of not receiving emails from Zoom? This comprehensive guide delves into the common causes behind this issue and provides two effective strategies to ensure prompt delivery of crucial communications and updates from the Zoom platform. By implementing these straightforward solutions, stay seamlessly connected and informed with all the essential messages from Zoom.

How to fix Not receiving emails from Zoom issue

There are instances when you will not get your activation email or notification email from Zoom. Normally, it can take up to 30 minutes or longer for the email to arrive. If it doesn’t then here’s what you need to do.

1. Check your Spam folder

Sometimes the email sent by Zoom will arrive at your Spam folder. Here’s how to check for it if you are using Gmail.

• Open your Gmail email.
• Click on More.
• Click on Spam.
• Click on the Zoom email if it is available then click on the Report not spam button

2. Whitelist Zoom from email server

If you are using your company email for Zoom then make sure that the email as well as these IP addresses listed below are whitelisted by the email server.

• [email protected]
• 198.2.128.0/24
• 198.2.132.0/22
• 198.2.136.0/23
• 198.2.186.0/23
• 205.201.131.128/25
• 205.201.134.128/25
• 205.201.136.0/23
• 205.201.139.0/24
• 198.2.180.0/24
• 198.2.179.0/24
• 198.2.178.0/24
• 198.2.177.0/24

After performing the steps listed above you will successfully fix the not receiving email messages from Zoom issue.

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