One of the most common computer accessories needed when making a VoIP call is a webcam. This device allows you to be seen by the other person you are calling using programs such as Skype. Connecting a webcam to your computer is quite easy as you only need to plug it in a vacant USB port. Although this is a solid device there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the webcam not in device manager issue.
How To Fix Webcam Not in Device Manager Issue
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
There are several factors that can cause this particular problem ranging from a corrupted driver to a faulty USB cable wire. Listed below are the recommended troubleshooting steps you need to do to fix this problem.
Make sure the webcam is on
Try to check the manual that came with your webcam for the on/off switch. This switch might be in the off position which is why it is not being detected by the computer. For laptops, the switch might be with the function key on the keyboard.
You should also check the USB cord that connects the webcam to your computer and make sure it is working properly. If necessary, try replacing this cord and connect it to a different USB port on the computer.
Check if the webcam not in device manager issue still occurs.
Try to add the webcam manually
- Hold the Windows Key and Press R.
- Type hdwwiz.cpl and Click OK
- Click Action and choose Add Legacy Hardware
- Click Next, and choose “Install the hardware that I manually select from the list” and click Next, scroll down to choose Imaging Devices and Click Next.
- Locate the missing device through the manufacturer’s tab and add it.
Check if the webcam not in device manager issue still occurs.
Use the Windows Troubleshooter
The Windows Troubleshooter is a nifty tool that can detect and fix most of the common Windows related problems.
- Type in Troubleshoot in the search bar then click on the Troubleshoot settings app.
- From the menu, choose Hardware and Devices. This is the option that scans your computer for connected devices (such as your webcam), and potentially fixes any problems you might be having with them.
- Press Run the troubleshooter.
Check if the webcam not in device manager issue still occurs.