One of the major problems that you can experience with your Windows 10 computer is when it randomly restarts. It can disrupt your workflow especially if you haven’t saved your files when the problem occurs. There are several factors that can cause this ranging from a software glitch to a hardware failure. In this latest installment of our troubleshooting series we will show you how to fix the windows 10 computer randomly restarts issue.
How To Fix Windows 10 Computer Randomly Restarts Issue
Turn off Automatic Restart Feature
There’s a possibility that the problem is caused by the automatic feature of the computer that is enabled. Try turning this off then check if the issue still occurs.
- Hold Windows key and press R
- Type sysdm.cpl and press Enter
- Select Advanced tab
- Click Settings from the Startup and Recovery section
- Uncheck the option Automatically restart option in System Failure section
- Click OK.
Check if the Windows 10 computer randomly restarts issue still occurs.
Check if the problem is caused by the RAM
If your computer has a faulty RAM then this problem can occur. To check if your RAM is in good condition you will need to use a tool called MemTest86.
- Download MemTest86 from https://www.memtest86.com/.
- Right click on the downloaded file and select the “Extract to Here” option. This places the USB image and imaging tool into the current folder.
- Run the included imageUSB tool, it should already have the image file selected and you just need to choose which connected USB drive to turn into a bootable drive. Note that this will erase all data on the drive.
- Insert the USB flash drive into the appropriate drive and restart your computer. The UEFI BIOS must be configured to boot from the device that MemTest86 is installed on.
- Once you setup the MemTest86 and restart your computer, the MemTest86 will automatically run. You will be able to see everything on a blue screen
- Make sure that you multiple tests for accurate results and check all the slots.
- If you see a red result then that means the RAM is faulty. You will need to replace this.
Check if the Windows 10 computer randomly restarts issue still occurs.
Check if your computer is overheating
When your computer gets too hot it will automatically restart. To check your computer temperature you can use HWMonitorPro which you can download from https://www.cpuid.com/downloads/hwmonitor-pro/hwmonitor-pro_1.28.exe . Install the application then let it run in the background. Check if there are any spikes in the temperature while using your computer. If the temperature gets too high, then you should check what software you are currently running as this might be what’s causing the problem.
Replace the power supply
One factor that can cause this problem is a power supply that is not providing the right amount of power. Try replacing the power supply with a new one.
- Turn OFF your computer.
- Unplug your computer.
- Open the side cover of your computer’s casing. You can do that either by unlatching or unscrewing.
- You will be able to see a small box on one of the corners with a fan and a sticker with ratings. This will be your power supply.
- Take out the power supply by disconnecting its wires that are connected to the motherboard. Once disconnected, you can unscrew or unlatch the power supply from the system.
- Check the power supply for any dust of blocked air paths because these can cause overheating in the power supply. Clean the power supply, put it back and then check if the overheating issue is resolved.
- If the issue persists then try changing the power supply.
Reinstall the graphics card drivers
- Hold Windows key and press R
- Type devmgmt.msc and press Enter
- Locate and double click Display adapters
- Right click your graphics card and select Uninstall
- Reboot your system once the uninstall is finished. Windows will automatically install the latest and most compatible driver for your graphics card.
Check if the Windows 10 computer randomly restarts issue still occurs.