Have you tried connecting your headphones to your Windows 10 laptop audio port only to find out that there is no sound? This can usually happen if you recently formatted your computer, just had a software update, or a driver update. In this latest installment of our troubleshooting series we will show you how to fix the Windows 10 headphones not detected problem.
Windows 10 won’t recognize headphones
Depending on the cause of this problem, this could either be easy to fix or will need the help of a service center ( if in case this is caused by a faulty hardware component). For our troubleshooting steps, we will be concentrating on the software side.
Run the audio troubleshooter tool to fix headphones not detected
Windows 10 has a built-in troubleshooting tool that detects and fixes most of the common software related issues that you might experience with the computer. For sound related problems you can use the audio troubleshooter tool.
Time needed: 2 minutes.
Audio Troubleshooter Tool
- Click on the Start button.
This is found on the lower left side of the screen.
- Click on Settings.
This will open the Settings window.
- Click on Update & Security.
This is usually the last option in the Settings window.
- Click on Troubleshoot.
This can be found on the left pane.
- Click on Playing audio.
This can be found on the right pane on the Get up and running section.
- Click on Run the troubleshooter.
This will run the audio troubleshooter tool. It will detect the cause of the problem and provide you with information on what to do to fix it.
Once you have finished with the audio troubleshooter tool restart your computer then check if the Windows 10 headphones not detected issue still occurs.
Update your audio driver to fix headphones not recognized
Another possible reason why this problem occurs is because your computer is not using the correct audio driver. Try to let Windows search for the updated driver.
- Right click on Start.
- Click on Device Manager.
- Click on the forward arrow before the Sound, video and game controllers option to expand it.
- Right click on the audio component then click on update driver.
- Choose search automatically for updated driver software. Windows will search your computer and the internet for the latest drivers and install it.
Restart your computer if a new update is installed.
In case no update is found then you can visit the motherboard manufacturer website and download the latest audio drivers. If you are experiencing this problem on your laptop then you should visit your laptop model web page support section and download the audio driver from there.
Uninstall your current audio driver ( you can do this from the device manager) before manually installing the downloaded driver. Make sure to restart your computer once you are done.
There’s a possibility that the problem is caused by a defective headphone. To check if this is the case you should try using a different pair of headphones. You should also make sure that the audio port of the computer is free from any dirt or debris before connecting your headphones to it.
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