The 3000 media resource decoding error usually occurs when trying to stream videos on Twitch however it can also occur on other popular platforms. This error message usually appears on a black screen thus you will fail to play or stream any video on Twitch. Most of the time the affected users will be using the Chrome browser and is most likely caused by a glitch in the HTML5 modules. In this latest installment of our troubleshooting series we will show you how to fix the 3000 media resource decoding error.
How To Fix 3000 Media Resource Decoding Error
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
There are several factors that can cause this particular problem ranging from the HTML5 player not responding to corrupted browser cache. Listed below are the troubleshooting steps you need to do to fix this problem.
Clear the cache and cookies of the browser
The first thing that you will need to do in this case is to remove any corrupted cached data in the browser.
- Type “chrome://settings” in the address bar of Google Chrome and press Enter. This will open the browser’s settings.
- Go to the bottom of the page and click on “Advanced”.
- Under the section of “Privacy and Security”, click on “Clear browsing data”.
- Another menu will pop up confirming the items you want to clear along with the date. Select “All time”, check all options, and click “Clear browsing data”.
- After clearing the cookies and browsing data, restart your computer
Check if the 3000 media resource decoding error still occurs.
Turn off hardware acceleration
When hardware acceleration is turned on it will use your hardware to help in performing certain tasks instead of the software. Most of the time this can lead to a great performance however sometimes this can lead to certain problems. To check if this is the culprit, you should try to turn off this setting.
- Open Google Chrome and click on the menu icon (three vertical dots) present at the top right side of the screen.
- Click on Settings present at the near end of the menu.
- Go to the very end and click on Advanced.
- Go to the end of the tab again until you find the subheading named as “System”. Under it, uncheck the option which says “Use hardware acceleration when available”
- Relaunch your browser
Check if the 3000 media resource decoding error still occurs.
Enable third party cookies
- Click on the cookie icon on the navigation bar of Google Chrome and select ‘Always allow <website> to set cookies’.
- Press Done to save changes and exit. Restart your browser
Check if the 3000 media resource decoding error still occurs.
Change streaming player
In case the issue still persists even after performing the steps listed above then you should try switching streaming players. Other alternatives to consider are Mozilla Firefox and Microsoft Edge.
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