Windows 10 has a built-in store where you can get most of the apps and games that you need for your computer. This is called the Microsoft Store and it is one way of making sure that the software you install is safe and secure. Although this store works quite well there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Microsoft Store error 0xD000000D issue.
How to fix error 0xD000000D in Microsoft Store
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer and router first. This action refreshes the operating system and removes any corrupt temporary data that could be causing the problem.
Check the time and date
The first thing you will need to do in this case is to make sure that your computer has the correct time and date. If this is not set correctly then you will not only have issues accessing the Microsoft Store but also certain websites.
- Right-click on the time in the bottom-right of the screen and select Adjust Date/Time.
- A window will open. On the left side of the window select the Date & Time tab. Then, under “Change date and time” click Change. Both Set time automatically and Set time zone automatically must be OFF to make this change.
- Enter the time and press Change
- The system time has been updated.
Restart your computer then check if the error 0xD000000D when opening Microsoft Store issue still occurs.
Use the Windows App Troubleshooter
One of the best ways to fix this problem is by using the Windows app troubleshooter. This is a built-in tool that can fix various issues that you could encounter while using windows 10.
- Open the Settings app from the Start menu
- Select Update & Security option.
- Click Troubleshoot
- Select Windows Store Apps.
- Click Run the troubleshooter button on the Windows Store Apps option
- Wait until your system completes the troubleshooting process. The troubleshooter will display all the errors on your screen.
- Apply the fix, wait until the issues are resolved and close the window.
- Reboot your computer.
Check if the Windows Store error 0xD000000D problem still occurs.
Install pending Windows updates
One of the causes of this problem is a pending update that has not been installed yet. If this is the culprit then you will need to make sure that any pending update is installed.
- Go to the Start menu and open the Settings app.
- Select Update & Security and click Check for Updates
- Follow the on-screen prompts to install every pending update
- Once everything is installed, Restart your computer
Check if the error code 0xD000000D issue still occurs.
Sign in to your Microsoft account
This issue usually occurs whenever you are using a local computer account. If you are using a local account on the computer having this problem then you should try switching to a Microsoft account.
- Press Windows + R keys to open the Run dialog. Type ms-settings:emailandaccounts and hit the Enter button.
- Once Your email and accounts tab opens on your screen, click Add a Microsoft account under the Accounts used by other apps section.
- Those who already have an account should click Sign in with a Microsoft account.
- Enter your login credentials to connect your Microsoft Account.
- Restart your system
Try checking if the Microsoft Store error still occurs.
Reset the Microsoft Store
In case the issue still persists then you will have to reset the Microsoft Store.
- Type Command Prompt on the search bar then right-click on the first result and select Run as Administrator.
- Type WSRESET.EXE in the Command Prompt window and press the Enter key.
- Once the reset process is complete, Restart your system.
Try to check if the Microsoft Store error 0xD000000D issue still occurs.