Microsoft regularly releases software updates to Windows 10 to improve not only its performance and security but also introduces new features to it. Getting these updates is generally quite easy and oftentimes it downloads in the background and waits for you to install them. There are however instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the windows 10 error 0xe0000100 issue.
How to fix error 0xe0000100 on your Windows 10 computer
Before performing the recommended troubleshooting steps for this particular problem I suggest that you try restarting your computer first. This will refresh the operating system as well as remove corrupt temporary data and is quite effective in fixing most software related issues.
There are several factors that can cause this particular problem ranging from bug in the software update to a wrong time and date in the computer. Listed below are the troubleshooting steps you need to do to fix this problem.
Make sure your computer has the correct time and date
The first thing that you should do in this case is to make sure that your computer has the correct time and date settings. This information will be needed by the update servers and if your computer has an incorrect setting then there’s a chance that this issue can occur.
- Right-click on the time in the bottom-right of the screen and select Adjust Date/Time.
- A window will open. On the left side of the window select the Date & time tab. Then, under “Change date and time” click Change. take note that both Set time automatically and Set time zone automatically must be Off to make this change.
- Enter the time and press Change
- The system time has been updated.
Check if the 0xe0000100 issue still occurs.
Turn off the firewall
Another possible reason why this error is occuring is because the update is being blocked by the firewall. Try turning of the firewall then check if the issue still occurs.
- Select the Start button > Settings > Update & Security > Windows Security and then Firewall & network protection.
- Select a network profile.
- Under Windows Defender Firewall, switch the setting to Off. Turning off Windows Defender Firewall could make your device (and network, if you have one) more vulnerable to unauthorized access.
Once the firewall is off try to download check if the update is successful.
Turn off the antivirus
Your antivirus software can also interfere with the update process by blocking it. Try to disable your antivirus software.
If you are using Windows Security
- Select Start – Settings > Update & Security – Windows Security – Virus & threat protection > Manage settings
- Switch Real-time protection to Off.
If you are using Avast
- Search for the Avast icon in your computer’s system tray and right-click on it.
- Click on Avast shields control.
- Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.
If you are using AVG
- Search for the AVG icon in your computer’s system tray and right-click on it.
- Click on Temporarily disable AVG protection.
- Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
- Click on OK to disable the antivirus program.
If you are using McAfee
- Search for the McAfee Antivirus icon in your computer’s system tray and right-click on it.
- Click on Exit.
- You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program
Check if the 0xe0000100 issue still occurs.
Run system file checker
This tool will scan your system files for any errors and try to fix them.
- Type cmd in the search bar.
- Right-click on Command Prompt and select Run as Administrator.
- In the Command Prompt, type the following command then press the enter key: sfc /scannow
- The scanning process takes time, so wait till it is completed.
- After the scan is complete, run the installer and update the computer.
Check if the error still occurs.
Reset the Windows update components
In case the problem is caused by a glitch or corrupted update components then you should try resetting this.
- Open a Windows command prompt by typing CMD on the search bar. Right click on the Command Prompt app then click on run as administrator.
- Stop the BITS service and stop Windows Update service by typing the following on the command prompt.
- Type net stop bits then press enter.
- Type net stop wuauserv then press enter.
- Delete the qmgr*.dat files. To do this, type the following command at a command prompt, and then press ENTER: Del “%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat”
- Type the following command at a command prompt, and then press ENTER: cd /d %windir%\system32
- Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- Type regsvr32.exe atl.dll then press enter.
- Type regsvr32.exe urlmon.dll then press enter.
- Type regsvr32.exe mshtml.dll then press enter.
- Type regsvr32.exe shdocvw.dll then press enter.
- Type regsvr32.exe browseui.dll then press enter.
- Type regsvr32.exe jscript.dll then press enter.
- Type regsvr32.exe vbscript.dll then press enter.
- Type regsvr32.exe scrrun.dll then press enter.
- Type regsvr32.exe msxml.dll then press enter.
- Type regsvr32.exe msxml3.dll then press enter.
- Type regsvr32.exe msxml6.dll then press enter.
- Type regsvr32.exe actxprxy.dll then press enter.
- Type regsvr32.exe softpub.dll then press enter.
- Type regsvr32.exe wintrust.dll then press enter.
- Type regsvr32.exe dssenh.dll then press enter.
- Type regsvr32.exe rsaenh.dll then press enter.
- Type regsvr32.exe gpkcsp.dll then press enter.
- Type regsvr32.exe sccbase.dll then press enter.
- Type regsvr32.exe slbcsp.dll then press enter.
- Type regsvr32.exe cryptdlg.dll then press enter.
- Type regsvr32.exe oleaut32.dll then press enter.
- Type regsvr32.exe ole32.dll then press enter.
- Type regsvr32.exe shell32.dll then press enter.
- Type regsvr32.exe initpki.dll then press enter.
- Type regsvr32.exe wuapi.dll then press enter.
- Type regsvr32.exe wuaueng.dll then press enter.
- Type regsvr32.exe wuaueng1.dll then press enter.
- Type regsvr32.exe wucltui.dll then press enter.
- Type regsvr32.exe wups.dll then press enter.
- Type regsvr32.exe wups2.dll then press enter.
- Type regsvr32.exe wuweb.dll then press enter.
- Type regsvr32.exe qmgr.dll then press enter.
- Type regsvr32.exe qmgrprxy.dll then press enter.
- Type regsvr32.exe wucltux.dll then press enter.
- Type regsvr32.exe muweb.dll then press enter.
- Type regsvr32.exe wuwebv.dll then press enter.
- Reset Winsock by typing netsh winsock reset then press enter on the command prompt.
- Restart the BITS service and the Windows Update service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.
- Type net start bits then press enter.
- Type net start wuauserv then press enter.
- Restart the computer.
Check if the problem still persists.
Manually install the update
- Visit the Microsoft Update Catalog website.
- Do a search for the update using the KB number for the update you want.
- Click the Download button for the 64-bit or 32-bit version of the update.
- A pop-up window will appear with a direct download link, click it to download the .msu file.
- Double click on the downloaded .msu file to install it.
Try to check if the Windows 10 error 0xe0000100 issue still occurs.
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