Fix The Feature You Are Trying To Use Is On A Network Resource That is Unavailable

Windows 10 is the latest and best version of the Windows operating system which was first released in 2015 and was made as a free upgrade to people who were running Windows 7 or Windows 8 on their computers. Although this is a solid performing operating system there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the feature you are trying to use is on a network resource that is unavailable issue.

If you have any issues with your computer or Android device then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

Fix The Feature You Are Trying To Use Is On A Network Resource That is Unavailable

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

There are several factors that can cause this problem ranging from the installer service not running to a corrupt registry value. Listed below are the recommended troubleshooting steps you need to do to fix this problem.


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Make sure  the Windows Installer service is running

  • Press the Windows + R key  to open the Run dialog.
  • Type services.msc into the Run dialog and press Enter.
  • In the Services manager, scroll down the list of services you have on your computer and locate and right-click on the Windows Installer service.
  • Click on Properties in the resulting context menu.
  • Open the dropdown menu located directly in front of Startup type and click on Automatic to select it.
  • If the service’s Service status says Stopped, click on Start.
  • Click on Apply and then on OK.
  • Close the Services manager.
  • Restart your computer.

Check if the the feature you are trying to use is on a network resource that is unavailable issue still occurs.

Redownload the installer

There’s a possibility that the installer is corrupted. To eliminate this possibility you should download another copy of the installer then check if this fixes the problem.

Try running  the Program Install and Uninstall Troubleshooter

  • Download the Program Install and Uninstall Troubleshooter from here: https://support.microsoft.com/en-ph/help/17588/windows-fix-problems-that-block-programs-being-installed-or-removed
  • Go to where you downloaded the troubleshooter and double-click on it to run it.
  • Follow the onscreen instructions and go through the troubleshooter all the way to the very end
  • The troubleshooter will try to detect and repair issues such as corrupted registry values and damaged registry keys and other problems that prevent new programs from being installed and/or old ones from being uninstalled. Allow the troubleshooter to do what it has been designed to do.
  • Restart your computer.

Check if the the feature you are trying to use is on a network resource that is unavailable issue still occurs.

Delete the registry key of the program you are installing

  • Press the Windows Logo key + R to open the Run dialog.
  • Type regedit into the Run dialog and press Enter to open the Registry Editor.
  • In the left pane of the Registry Editor, navigate to the following directory: HKEY_LOCAL_MACHINE > SOFTWARE >  Classes > Installer
  • In the right pane of the Registry Editor, double-click on the Products subkey under the Installer key to expand it, and then one by one, click on each of the subkeys under the Products key to have their contents displayed in the right pane of the Registry Editor. Check out the Product Name registry string (REG_SZ) for each of the subkeys under the Products key as their Value data will contain the name of the program that specific registry key is for. You need to keep going until you find the sub-key belonging to the program you are having problems installing or uninstalling.
  • Once you find the sub-key belonging to the affected program, right-click on the sub-key and click on Delete.
  • Click on Yes in the resulting popup to confirm the action.
  • Once the sub-key belonging to the program  has been deleted, close the Registry Editor and restart the computer.

Check if the the feature you are trying to use is on a network resource that is unavailable issue still occurs.

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