The Avast Antivirus is one of the popular internet security applications which is developed by Avast for Microsoft Windows, macOS, Android and iOS. There is a free and paid version, both of which work well in protecting your computer from online threats. Although this is a solid performing software there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Avast turning off automatically issue.
How To Fix Avast Keeps Turning Off Automatically Issue
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
Update the Avast software
There’s a possibility that the problem is caused by an outdated version of Avast. If your Windows operating system just had a recent software update then you will also want to check if a new update is available for your antivirus software so that it can work without any problems with Windows.
- Open the Avast user interface by clicking its icon in the system tray.
- Go to the Update tab where you will find two buttons with the Update text on them.One of these buttons is related to the update of the virus definitions database and the other one is related to updating the program itself.
- Update both the database and the program by clicking on both of these update buttons.
Check if the Avast keeps turning off automatically issue still occurs.
Restart the aswbIDSAgent Service
The aswbIDSAgent is one of the services that Avast uses to protect your computer. Changing certain settings on this service will usually fix this problem.
- Open the Run dialog box by clicking the Windows Key + R key combination.
- Type “services.msc” in the Run dialog box and click OK
- Locate the aswbIDSAgent Service, right-click on it and select Properties.
- If the service is stopped (you can check that just next to the Service status section), you should leave it stopped. If it is running, click the Stop button and wait for the service to stop before proceeding with the next step.
- Make sure that the option under the Startup type section in aswbIDSAgent Service’s Properties is set to Automatic before you click the Start button in order to start the service again.
Check if the Avast keeps turning off automatically issue still occurs.
Reinstall Avast
In case the above steps fails to fix the problem then you should consider reinstalling Avast.
Repair Avast
- Click the gear-looking icon in the lower left part of the Start menu in order to open the Settings app.
- Click on Apps. You should immediately open a list of all installed applications and tools on your PC so wait for a while in order for it to load
- Search for Avast in Control Panel or Settings and click on Modify. Follow any instructions which may appear in order to repair it.
- Check to see if the same problem with Avast shield still appears.
Reinstall Avast
- Download the latest version of the Avast installation from the official website.
- Download the Avast Uninstall Utility from the official website.
- Disconnect from the Internet after you have downloaded these file and boot into Safe Mode.
To boot to Safe Mode
- Click Windows-button → On/Off.
- Hold down the Shift key and click Restart.
- Click the option Troubleshoot and then Advanced options.
- Go to “Advanced options” and click Start-up Settings.
- Under “Start-up Settings” click Restart.
- Several boot options are displayed. The relevant options for booting in Safe Mode are the numbers 4,5 or 6. Select an option by pressing one of the numbers or function key F4, F5 or F6.
- windows 10 is now starting in Safe Mode.
- Run the Avast Uninstall Utility and browse for the folder where you have installed Avast. If you installed it in the default folder, you can leave it.
- Click the Remove option and restart your computer by booting into normal startup.
Check if the Avast keeps turning off automatically issue still occurs.