Hulu is a video on demand service that offers a wide variety of TV shows, movies, and more. For a small monthly fee, subscribers will have access to a wide range of premium video content which can be accessed using several devices such as a Windows 10 computer, Android phone, Apple TV, and tablets just to name a few. Although this is a solid performing platform there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Hulu error 301 issue.
How To Fix Hulu 301 Issue
Before performing the recommended troubleshooting steps for this particular problem I suggest that you try restarting your computer first. This will refresh the operating system as well as remove corrupt temporary data and is quite effective in fixing most software related issues.
There are several factors that can cause the Hulu error 301 problem ranging from a corrupted cached data to a wrong computer date and time. Listed below are the recommended troubleshooting steps you need to do to fix this problem.
Clear the browser cache
One factor that can cause this problem is a corrupted browser cache data. Try clearing the cache of your browser then check if this fixes the problem.
- In the browser bar, enter: chrome://settings/clearBrowserData
- At the top of the “Clear browsing data” window, click Advanced.
- Select the following: Browsing history, Download history, Cookies and other site data, Cached images and files
- From the “Time range” drop-down menu, you can choose the period of time for which you want to clear cached information. To clear your entire cache, select All time.
- Click CLEAR DATA.
- Exit from Chrome.
- From the History menu, select Clear Recent History.
- If the menu bar is hidden, press Alt to make it visible.
- From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
- Next to “Details”, click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.
- Click Clear Now.
- Exit/quit all browser windows and re-open the browser.
- In the top right, click the Hub icon (looks like star with three horizontal lines).
- Click the History icon (looks like a clock), and then select Clear all history.
- Select Browsing history, then Cookies and saved website data, and then Cached data and files. Click Clear.
- After the “All Clear!” message appears, exit/quit all browser windows and re-open the browser.
- From the Safari menu, select Clear History… or Clear History and Website Data….
- Select the desired time range, and then click Clear History.
- Go to Safari > Quit Safari or press Command-Q to exit the browser completely.
Check if the Hulu error still occurs.
Change the DNS settings
To verify if the problem is caused by an issue with the DNS you should try using a different DNS.
- Press “Windows” + “R” keys simultaneously and type in “ncpa.cpl”
- Right-click on your connection and select “Properties“.
- Double click on the “Internet Protocol Version 4 (TCP/IPV4)” option
- Check the “Use the Following DNS Server Addresses” option.
- Use “18.104.22.168” for the “Preferred DNS Server” and “22.214.171.124” for the “Alternate DNS Server“.
- Click on “OK” to save your settings.
Check if the Hulu 301 issue still occurs.
Make sure your computer has the correct time and date
One last troubleshooting step to consider is to make sure that your computer has the correct time and date.
- Right-click on the time in the bottom-right of the screen and select Adjust Date/Time.
- A window will open. On the left side of the window select the Date & time tab. Then, under “Change date and time” click Change
- Enter the time and press Change
- The system time has been updated.
Check if the Hulu issue still occurs.
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