Spotify is a European company whose main business is its audio streaming platform. Its free service of music and podcast streaming contains ads while its premium service is free of ads, can be listened to while offline, and has improved sound quality. Although this is a solid platform there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Spotify error code 3 issue.
How To Fix Spotify Error Code 3 Issue
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer and wireless router first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
There are several factors that can cause this problem which include a password issue or the VPN service that you are using. Listed below are the troubleshooting steps you need to do to fix this problem.
Reset your password
Since this problem mostly concerns your password then the first thing you should do is to see if resetting it will fix this.
- Go to Spotify’s official website and click the Sign in button from the top right corner of the client.
- Type in the email you use for Spotify before clicking Next. From the Enter password window, click the “Forgotten your password” button.
- From the “Recover your password” screen enter the same email you use to login to Spotify, complete the captcha if you receive one, and click on Next.
- A confirmation email should be sent to your email account. Check it and follow the instructions in the email to complete the password reset process. Try logging in with your new password
Check if the Spotify error code 3 issue still occurs.
Try using email or username to login
Sometimes switching between your email or username to login will help fix this problem.
- Go to http://spotify.com/account after you have logged in on your browser in the Spotify.com website. Here you will find some basic information regarding your Spotify account.
- Under the Account overview tab in the Profile section you should see an entry under “Username” and under “Email”. Take note of both of them and use them to log in
- Log out of Spotify then try logging back in using your email and or username login details.
Check if the Spotify error code 3 issue still occurs.
Uninstall the VPN
If you are using a VPN then there’s a chance that this is what’s causing the problem. This is because Spotify is not available for every region in the world and if you have a different location setup in your VPN then you will most likely run into this problem.
- Open Settings from the Start button.
- Click on Apps section located as soon as you enter Settings.
- After you take a look at the entire list of installed apps, locate the tool you have been using as VPN, click on it and choose Uninstall.
- Follow the instructions on screen in order to complete the uninstallation process of your computer. Confirm any prompts which may appear for you to confirm your choice.
- Search for and delete everything related to the program you have just uninstalled by searching its name in File Explorer.
- Restart your computer in order to apply the changes you have made.
You should also uninstall the VPN driver if it is still installed in your computer.
- Open the Control Panel by searching for it in the Search bar located at the left part of your taskbar, click Hardware and Sound, and then click Device Manager
- Expand the node next to Network adapters, right-click on the entry which should be named similar to the program which installed it.
- On the Confirm Device Removal dialog box, click OK to start the uninstall process.
- When the Uninstall process is complete, Restart your computer
Check if the Spotify error code 3 issue still occurs.