How To Fix Windows 10 Not Recognizing TV Issue

Windows 10 is the most widely used operating system today which can be found in business computers and home computers. It has several outstanding features that makes it quite easy to use. Although most users will use a monitor connected to a computer running on this operating system there are others who will be using a TV. In this latest installment of our troubleshooting series we will tackle the windows 10 not recognizing TV issue.

Here’s what to do when your TV is not recognized by Windows 10

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer or phone first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem. You should also make sure that the HDMI cable that you are using to connect your computer to the TV is in good condition.

There are several factors that can cause this particular problem ranging from a wrong setting to a driver issue. Listed below are the recommended troubleshooting steps you need to do to fix this problem.

Reset the display output

Windows 10 has a setting that allows a user to manage displays connected to a computer. If the TV is connected as a second display device then you should set this accordingly.


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  • Connect your PC to your TV using an HDMI cable.
  • On your PC‘s desktop window, right-click and select Personalize on the list of options.
  • Select Display. This should show you the connected TV (as a second monitor). If you can’t detect the TV, proceed.
  • Press the Windows Key + P keys
  • On the next window, select Duplicate or Extend.

Check if Windows 10 can now detect the TV.

Use Troubleshoot Hardware and Devices tool

One useful tool that you can use to fix this problem is the hardware and devices troubleshooting tool. When launched it will automatically search for any hardware related issues on your computer and provide the recommended solutions which you must perform.

  • Type Troubleshooting in the search box and select Troubleshooting Settings.
  • On the displayed window, locate and select View all (at the upper left-hand corner of your screen).
  • Locate and select Hardware and Devices.
  • Finish up the process by following the on-screen commands.
  • Exit program.

Sometimes the steps listed above will not bring you to the Hardware and Devices section especially if you have the latest Windows update installed. Here’s what you need to do instead.

  • Type cmd in the search bar then right click on the command prompt app that appears and click on Run as Administrator
  • On the command prompt windows type msdt.exe -id DeviceDiagnostic then press the Enter key.
  • On the hardware and devices window that appears click on next to Run the troubleshooting tool.
  • Finish up the process by following the on-screen commands.
  • Exit program.

Check if the  Windows 10 not recognizing TV issue still occurs.

Update the display driver

There are instances when the Windows 10 can’t detect TV issue can be caused by an outdated display driver in which case you will need to make sure that you are using the latest display drivers.

  • Press Windows Key + X
  • Select Device Manager and locate Display Adaptors
  • Expand the Display Adaptor to display underlying options.
  • Locate and right-click on the Video Driver.
  • Click on Update driver
  • Wait for the update to complete.
  • Restart computer.

Check if the  Windows 10 not recognizing TV issue still occurs.