What to do when your Windows 7 PC encounters the Blue Screen of Death (BSoD)

  • Read and understand why the Blue Screen of Death (BSOD) occur even with new operating systems like the Windows 7 and learn how to troubleshoot your PC when you’re bugged by this.

The blue screen of death is usually caused by a hardware or driver-related issue. It will only occur if the problem is too serious for the PC to handle; it will display a blue screen and some information about the error that occurred. In some cases, the PC will restart automatically if the BSOD occurs but there are times when you’re stuck with it.

In this post, I will walk you through in troubleshooting your computer to determine what the problem is, what caused it and what needs to be done to fix it, if possible. But you should know that when your PC encounters this, it might not mean something is really wrong with it but it’s a sign that some conflicts occurred within the system or the hardware suffered some problems. It’s imperative you take time troubleshooting your computer when this happens.

To determine the issue, you can perform some  troubleshooting steps to narrow down the issue. Since, we don’t have any idea what you just did before the issue occurs, so, we will recommend some steps to help you.

Step 1: Determine if it was caused by new installed program or hardware

If you recently installed a new program, updated a driver or install a new hardware, then there’s a big possibility that it triggered the Blue screen of death. The best solution for it is to restore it back to older update, but it depends on the changes you’ve made in your PC. Here’s how to undo everything you’ve made prior the error:

Boot your PC using the Last Good Configuration option

This is one way to recover your PC’s setting before it has issue, it can be access right after your PC restarted from BSOD. There are other choices as well like booting to normal mode, boot using network and more but, this is the best option to choose. It basically undo any recent registry and driver changes before the issue happened, then you can and reinstall the software back again and observe if the error still appears.

Using System Restore

This method will restore any system changes back to a stable settings. It has similarities with first method above, but it needs to have System restore Points. This is a best choice if you’ve made any system restore point before installing any program or update drivers. If you haven’t tried it yet, then we recommend to do so.

Here’s how to create a system restore point:

  1. Click Start
  2. Type Control Panel on search bar
  3. Click System and Security
  4. Click System Protection tab
  5. Click Create button located just above the Cancel button.
  6. Once clicked, here you can modify and create your own name on your restore point.
  7. After creating a name, click Create
  8. Once successful, a dialog box will display a confirmation message.
  9. Click close

Step 2: Check your PC’s Memory Space

This is an important thing to remember if you own a PC or Laptop. Make sure that your PC has enough memory left on it’s drive where you installed your OS. It is one of the reason that BSOD appear because some data are corrupted due to shortage of memory. Free up some memory space at least 100MB or save it to other drives to avoid this kind of issue.

Step 3: Scan your PC using Antivirus

In some cases, this issue is caused by malware or virus. Make sure that you installed one and regularly scan your PC. There are viruses that multiplies and creating multiple copies of a file and once click or opening that file, it will affect other files and multiply more especially if the infected file is MBR (master boot record) or boot sector. It will confuse the system and BSOD will appear.

Step 3: Make sure your softwares are up to date

It is important that your software drivers are always updated. Microsoft are always making its softwares always up to fix some bugs that was experienced from the older versions and you can always visit the official website to download.

Step 4: Run Diagnostic Tests to all your Hardware

This is the most important, regularly checking your hardware can positively avoid having BSOD issue. In most cases, BSOD occurs if one the hardware fails that includes the RAM, Hard disk drive, video card, sound card, etc.. If running a diagnostic fails, we recommend to replace the hardware that has an issue as soon as possible.

Step 5: Update your BIOS every time

There are cases that BSOD will occur if BIOS is outdated. The BIOS (Basic Input Output System) is a program that manages all devices attached to your PC that includes the operating system. We can put it this way, it’s like quality department, if all devices attached or installed softwares don’t have any defects it will pass and distributed. Otherwise, it will display an error message and it won’t boot normally.

Connect with us

We understand that for many computer users, troubleshooting is really difficult that’s why we’re here to help you find a solution…for free. All we need is information about your computer and the problem. Just fill up our Computer issues questionnaire here and give us the information we need. Also include your own observation on how and when the problem started or what you were doing when the problem emerged. We will help you find a solution to fix your problem or advise you what to do.