There are many Windows 10 users who experienced the error message “You may experience problems with the display” pop up on their screens. They may encounter poor graphics rendering, frequent flashing of screen, images and videos are pixelated, etc.
The most common causes of this issue is broken graphics adapter or out of date drivers. However, you can’t set aside the possibility of a hardware issue that we surely know only the professionals can fix. We recommend you to read the post to know more about the issue and how to avoid it in the future and learn some troubleshooting procedures to deal with it. There are no guarantees that two similar issues have the same resolution. What you can do is to narrow down the issue to determine the culprit.
Before we jump into our troubleshooting, if you found this page because you were trying to find a solution to a different problem, then visit our Windows 10 troubleshooting page for we have already addressed some of the most common Windows 10 problems and errors. Try to find issues that are similar with yours and use the solutions and troubleshooting methods we suggested. If they don’t work for your or if you need further assistance, fill up our PC issues questionnaire and hit submit to contact us.
Troubleshooting the “You may encounter problems with your display” error message
This error message will appear suddenly if the system determines an issue with the graphics card. It can hugely affect the quality of the display. To begin, we need to start from graphic adapter driver.
Update Graphics adapter driver
An out of date graphics adapter driver can greatly affects the display of your PC especially when in Windows 10 OS. We’ve been receiving reports about how this new Windows OS come up with a lot of compatibility issues especially after an update. In case this is similar to what you have now, we recommend that you should start updating the graphics driver to fix the issue. Follow the steps below on how to update:
- Press Windows key + R on the keyboard
- Type ms-settings:windowsupdate
- Then press Enter on keyboard
- A dialog box will appear with the list of all available updates and automatically download it.
Alternatively, you can follow these steps:
- Click Start on the taskbar
- Click Settings
- Click Update and Recovery
- Click Check for Update
If the procedure didn’t go through, then we recommend another way how to successfully update your graphics adapter. This time, we will be using the Device Manager. Here’s how:
- Press Windows key + X on the keyboard
- Click Device Manager
- Click Display adapters
- Right-click the name of the item (e.g. Nvidia, Intel(HD) graphics,etc.)
- Click Update Software Driver
- Click Search Automatically to find the newest and compatible version
Change your Graphics card or Video card
In case it didn’t fix the issue, then you have to change the graphics card. It could be broken or the system is unable to recognize it anymore, it is rarely to happen but it’s possible. Before changing the graphics card, you have to search the model of your motherboard and see the compatible graphics card available. When buying new graphics card, the driver is included in the package so need for you to download it.
Error message VIDEO_SCHEDULER_INTERNAL_ERROR
This error message occurs when the system detected a bug or problem on the software. When this error message occurs, it can cause system crash or closing any active programs. The most common culprits of this error message are out of date drivers, incompatible graphics card or video card installed in Windows 10 OS from older OS version, Windows registry are corrupted caused by software change or the OS was infected by virus and malwares, etc.. This is issue can still be fixed as long as the hardware is fine. Here’s how to get rid of this error message:
Step 1: Restore the graphics card driver before the issue occurs
Now, to restore it back to the time before the issue appear you need to choose the ‘Rollback’ driver option using the Device manager. We know that upgrades are good to your PC but sometimes you can run some different outcome. Here’s how to do a ‘rollback’:
- Use the hotkeys Windows + R to open Run dialog box.
- Type devmgmt.msc and hit Enter
- Look for ‘Display Adapters’ and expand to more options (choose the current graphics card)
- Right-click the name of the item and click ‘Properties’
- Click ‘Rollback Driver’ option under Driver’s tab and click OK
- You may need to restart your PC to complete the process.
- Once your back, try observing your PC if the error message still appears.
Step 2: Update your Graphics driver
If your graphics driver are out of date, then we recommend to regularly update all the drivers especially the graphic to avoid this error message. You can follow the steps above on how to update your drivers. Just make you are connected to the internet.
Step 3: Use Third Party Update Software
The internet is loaded with automatic updater software for PC for hassle free updates with just a click of a button. The Microsoft company has so many partners that develops automatic update softwares in which you can download for free.
Step 4: Run Disk Cleanup on your PC
The disk cleanup is very useful for clearing or removing system junk files. These files if not remove, it can cause the OS to respond more slowly or sometimes laggish performance. Regularly performing disk cleanup cannot only remove irrelevant system files but can help improve your PC’s performance. Here’s how to do it:
- Click Start button on taskbar
- Type command in the search box. Before hitting the Enter button, press and hold CTRL + Shift keys on the keyboard to open permission dialog box.
- Click Yes option
- Type cleanmgr and hit Enter
- The process will begin and it will take a few minutes. Click OK if a dialog box appear.
Step 5: Reinstall Windows 10 OS
If this issue still occurs after performing the disk cleanup, then proceed on reinstalling your Windows 10 OS. This is the last resort if the error message still occurs. By doing this, the system might be able to update or install compatible drivers and fix the issue.
Error message SYSTEM THREAD EXCEPTION NOT HANDLED
This error message is commonly appears after the PC was turned on or restarted and stuck up on bootloop. It is also called ‘blue screen of death’ since the background color is blue with ‘sad’ smiley and messages displayed on screen. But, you have to make sure that you take note of the error and the name of the issue (e.g. atikmdag.sys). Here’s how:
Step 1: Remove the Recent Program that you installed
In some cases, you can enter your home screen after the PC restarts from the ‘blue screen of death’. If this happens, then we recommend to remove the most ret recent program you installed or perform a clean boot.
Step 2: Run CHKDSK or Checkdisk
It could be that some system files are corrupted, we recommend to perform a ‘chkdsk’ to repair the system faulty files. Using the command prompt, you can easily fix this issue. Follow the steps below:
- Use hotkeys press Windows + X then click Command Prompt
- Type chckdsk C: /F /R and hit Enter
- Follow the provided instructions to proceed. Once the process is started, wait until it is done.
Step 3: Boot in Safe Mode
There are ways to access the Safe mode successfully. First, turn on your PC after 3 to 5 seconds, press and hold Power button to shut it down. Repeat it until you can access the Recovery screen. Lastly, turn on PC then press and hold Shift button and repeatedly hit F8 key to access Safe mode. Once on the Recovery screen, follow these steps:
- Click ‘See advanced repair options’
- Click ‘Troubleshoot’
- Click ‘Advanced options’
- Click Windows Startup Settings
- Restart PC
- Press F4 or F5 to enter Safe mode with networking
- Once successfully loaded to desktop. Go to Device Manager and simply update the driver or uninstall it then let the system reinstall a new version.
If the issue still appears, then use other softwares to download and replace the current driver version with a new one (e.g. Driver Talent).
Step 4: Clean Install of Window 10
If all the procedures didn’t work, then we recommend clean install of Windows 10 OS on your PC. This procedure will delete all the files in your PC, so you have to make sure that you made backups before you proceed.
Connect with us
We are always willing to help our readers fix the problems with their computer and so if you are currently experiencing an issue or two, do not hesitate to contact us and tell us about your experience. The solutions we provide will be based on the information you feed us. Make sure you include all necessary details and please fill up each field in our computer issues questionnaire accurately so we can give you more accurate solutions.