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How to fix your Windows 10 PC that’s having Wi-Fi not available issue after an update [Troubleshooting Guide]

When Microsoft launched the newest Windows 10 OS many owners experienced some bugs and it’s vastly increasing. One common issue is no Wi-fi connection that many claim it is not included in the newest OS like from an older versions of OS. It is said that no Wi-fi settings can be seen or drivers to be found after the update.

This is the problem were going to tackle and determine what might be the possible cause and provide a troubleshooting procedure to fix it. We will recommend pointers as well as what might be the things to do before upgrading your system to Windows 10 and the possible outcome if we’re unable to do it. We highly encourage the owners especially newbies that before performing the provided procedures to carefully read and understand the steps to avoid mistakes, a mistake might cause a serious problem to your PC.

Before we jump into our troubleshooting, if you found this page because you were trying to find a solution to a different problem, then visit our Windows 10 troubleshooting page for we have already addressed some of the most common Windows 10 problems and errors. Try to find issues that are similar with yours and use the solutions and troubleshooting methods we suggested. If they don’t work for your or if you need further assistance, fill up our PC issues questionnaire and hit submit to contact us.

How to fix Wi-fi connection not available issue

Most likely, if upgrading your system to newest OS it will carry over the drivers itself and install it automatically. However, in Windows 10 it’s missing after the update, it could be the driver is not compatible and Windows 10 and did not install it. It happens all the time especially if your current OS is an old version of Windows. Fortunately, it can be fixed easily by installing or updating your Wi-fi drivers.

Step 1: Update essential Drivers

The important drivers that needs to be updated includes Audio, Video, Chipsets, Networks like Ethernet, LAN, Wi-fi. There are other drivers as well but these are considered important to make sure your PC run smoothly. Updating these drivers are easy, follow the steps below on how to do it:

  1. Click Start menu
  2. Click ‘Settings’
  3. Click ‘Update and Recovery’
  4. Click ‘Check for Updates’

It will display the list of drivers that are missing and automatically install it, make sure to have stable internet connection for successful process. For laptop owners, make sure that you download and install the latest Touchpad driver from your manufacturer’s website, a direct link is provided or manually type in your PC model to display the drivers.

Step 2: Change Power Settings to Best Performance for Laptop owners

Possible solution for Wi-fi not available on laptops is to change the power settings. Normally, the recommended option is Balanced, it automatically choose the appropriate settings based on your PC rating. We recommend to use your PC’s maximum performance to see if it can resolve it because that might be the issue. Here’s how to change:

  1. Press ‘window key + S’ on the keyboard
  2. Click ‘Power Options’
  3. The selected default setting must be under ‘Balanced’

NOTE: In some cases there are two options displayed, Balance and Power Saver. To locate the High Performance option, click the drop down arrow button to the right to display the hidden option.

  1. Click the bullet button to select High Performance Setting
  2. Click ‘Change plan setting’
  3. Click ‘Plus icon’ on Wireless Adapter Settings to expand
  4. Click ‘Maximum Performance’ under Settings
  5. Click ‘Apply’
  6. Click ‘Ok’

You can now successfully use the Wi-fi and the settings is already available. Since you change the settings, to avoid having this problem in the future, you need to uncheck “allow the computer to turn off this device to save power” option. If leaving this checked, every time you restart your PC you might encounter the issue again. Follow these easy steps on how to do it:

  1. Right-click ‘windows icon’ on desktop
  2. Click ‘Device Manager’
  3. Click ‘Network Adapters’ to expand
  4. Click ‘Properties’
  5. Click ‘Power Management tab’
  6. Uncheck or Deselect “allow the computer to turn off this device to save power”.option
  7. Go back to Desktop

If still doesn’t work, restart your laptop and turn off/on the Wifi. Repeat the process if it doesn’t work the first time.

Step 3: Install Third-party Tool

There are third-party driver updater tools available on the web, this tools are useful in terms of finding the right drivers for your PC. It can also detect if some drivers are out of date and display the suggested drivers available for downloads. You can search on the internet and use other PC to download it and then normally install it on your PC. Make sure that it is connected to the internet.

Tips for successful Windows 10 Upgrade

  1. Make sure that your PC specs is not below the minimum requirements to enjoy Windows 10 OS
  2. Make sure to check the health status of your hard drives and free enough space to avoid complications during the upgrade
  3. Make sure to remove non-important peripheral connected to your PC (e.g. scanners, printers, webcams, etc.) and leave only the keyboard and the mouse.
  4. Make sure that your current OS version is up to date before upgrading to avoid incompatibility issues.
  5. Make sure to download in advance the essential drivers (e.g. audio, video, chipsets, Networks)
  6. Make sure to backup all your important files and save it to a separate storage device
  7. Make sure to create System Restore Point, just in case a serious issue occurs in the future.

Connect with us

We are always willing to help our readers fix the problems with their computer and so if you are currently experiencing an issue or two, do not hesitate to contact us and tell us about your experience. The solutions we provide will be based on the information you feed us. Make sure you include all necessary details and please fill up each field in our computer issues questionnaire accurately so we can give you more accurate solutions.

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2 Comments

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  1. I came to the conclusion that the browser, in my case chrome, locks up (not reacting any more).
    Other parts of Win10 still works. First I was put on a wrong legg, I found out that it’s the wifi adapter that doesn’t have an IP address any more. Disconnecting and conneting solves tempory the problem. 5G has frequently the problems than 2,4G. Sometimes it has to do with wifi adapter that doesn’t seen any of the wifi’s around me.
    I’ve changed the power settings to see what’s happening.

  2. Doesn’t seem to solve the problem. After a night the mouse didn’t work, the WiFi adapter says no internet and the browser was locked. Disconnecting from the WiFi channel solves browser and mouse problem, reconnecting gives me again internet.
    It took a long time before the WiFi adapter saw all the broadcasted channels.
    Maybe there is another problem, maybe it has todo with USB?

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