Google Drive is the cloud based storage solution of Google that allows subscribers to upload their files and access this across several devices. You are initially given 15GB of free storage space for signing up which you can expand further by subscribing to a storage plan. Although this service will work automatically once setup sometimes there are issues that can occur. In this latest installment of our troubleshooting series we will tackle the Google Drive not syncing on windows 10 issue.
Google Drive Won’t Sync on Windows 10
There are several factors that can cause this particular issue. If you have already made sure that you have a working internet connection and have already restarted the computer then here’s what you need to do to fix the problem.
Restart the Backup and Sync
Google recommends that the first thing you should do is to restart the Backup and Sync app. This will refresh the app and will fix the problem.
Time needed: 2 minutes.
Restart Backup and Sync
- Click on the Backup and Sync app.
This can be found on the bottom right toolbar.
- Click on More.
This is the three vertical dots on the right side of the app.
- Click Quit backup and Sync.
This will close the app.
- Reopen Backup and Sync.
You can click on its icon from the Start menu list of applications.
Restart the Backup and Sync to fix Google Drive Not Syncing
Sometimes this problem can be caused by an outdated or corrupted Backup and Sync app. If this is the case then reinstalling the app will help fix the problem.
Posts you might like
- Go to https://www.google.com/drive/download/ using your Chrome browser.
- Click on the download button for Backup and Sync .
- During the installation, click Yes when you’re asked to replace your current version.
- Choose a new Google Drive folder and sync your files.
Disconnect then reconnect your account
This will refresh your account setting on the Google Drive servers.
- Click on the Backup and Sync app. This can be found on the bottom right toolbar.
- Click on More. This is the three vertical dots on the right side of the app.
- Click on Preferences.
- Click on Settings. This is located on the left pane of the Preferences window.
- Click on Disconnect account. This can be found on the upper right pane.
- Click on Disconnect. This will verify the disconnection command.
- Sign in to Backup and Sync again.
After performing the steps listed above you will have successfully fixed the Google Drive not syncing on Windows 10 issue.
Having Issues with your computer? Feel free to contact us using this form. We’ll try to help.