Just Cause 4 is a popular action adventure game played from a third person perspective. It was first released in 2018 by Square Enix and is available for the Microsoft Windows, PlayStation 4, and Xbox One platforms. Although this is a solid performing game there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Just Cause 4 crashes on windows 10 issue.
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer and router first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.
You also need to make sure that your computer meets the requirements to run this game.
Minimum system requirements
- OS: Windows 7 SP1 with Platform Update for Windows 7 (64-bit versions only)
- CPU: Intel Core i5-2400 @ 3.1 GHz | AMD FX-6300 @ 3.5 GHz or better
- RAM: 8 GB
- Graphics: Nvidia GeForce GTX 760 (2GB VRAM or better) | AMD R9 270 (2GB VRAM or better)
- DirectX: DX 11.1
- HDD/SSD: 59 GB
Recommended system requirements
- OS: Windows 10 (64-bit versions only)
- CPU:Intel Core i7-4770 @ 3.4 GHz | AMD Ryzen 5 1600 @ 3.2 GHz or equivalent
- RAM: 16 GB
- Graphics: Nvidia GeForce GTX 1070 (6GB VRAM or better) | AMD Vega 56 (6GB VRAM or better)
- DirectX: DX 11.1
- HDD/SSD: 59 GB
How to Fix Just Cause 4 Crashes On Windows 10
Install the latest game updates
Make sure that your game is running on the latest updates as this will have several improvements in performance and come with bug fixes.
- Open the Steam client
- Open the game. Steam will automatically check for any game updates and install them.
Check if the crashing issue still occurs.
Run Steam / Just Cause 4 as an administrator
Sometimes the game requires elevated privileges to perform certain tasks in your computer. If it can’t perform these tasks since it does ot have system file access then it’s possible that the game can crash. To fix this you will need to run the game as an administrator.
- Right-click your Steam app and select Properties.
- Go to the Compatibility tab, then check the Run this program as an administrator box. Click Apply > OK to save the change.
- Launch Steam and then click LIBRARY.
- Right-click Just Cause 4 and select Properties.
- On the next page, go to the LOCAL FILES tab. Then click BROWSE LOCAL FILES….
- In the pop-up window, scroll down until you find JustCause4.exe. Right-click it and select Properties.
- On the Compatibility tab, select the Run this program as an administrator check box. Then, click Apply > OK.
- The next time you launch Just Cause 4, it’ll run under administrative privileges. When prompted for confirmation, click Yes.
Check if Just Cause 4 still crashes.
Update your graphics card drivers
If you have an NVIDIA graphics card then follow the steps listed below.
- Press Win+R (Windows logo key and R key) at the same time to invoke the Run box.
- Type msconfig and click OK. Then the System Configurations will open.
- When System Configuration opens, click the Boot tab. Under Boot options, check Safe boot then click OK.
- When you’re prompted to restart your computer to apply these changes, click Restart then you will boot into Safe Mode.
- Go to your local hard disk by clicking on This PC then Local Disk C. You should be able to see the NVIDIA folder right there. Right-click on it and choose Delete.
- Click Start and type Run. Select Run, the Run dialog box will appear.
- Type “devmgmt.msc” in the run box and click the OK button which should open the Device Manager Window.
- Expand the “Display Adapters” field. This will list all network adapters that the machine has installed. Right click on the Nvidia adapter you want to uninstall and select “Uninstall”.
- Click “OK” when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
- Press Win+R (Windows logo key and R key) at the same time to invoke the Run box.
- Type msconfig and click OK. Then the System Configurations will open.
- When System Configuration opens, click the Boot tab. Under Boot options, uncheck Safe boot then click OK.
- When you’re prompted to restart your computer to apply these changes, click Restart.
- Download the latest NVIDIA driver for your computer from here https://www.nvidia.com/Download/index.aspx.
- Run the setup file and follow the instructions which appear on screen. Choose the Custom installation option and check all the boxes in the custom install options windows. Also check the box which states “perform clean install”.
- Restart your computer
If you have an AMD graphics card then follow the steps listed below.
- Download the AMD Cleanup Utility from here https://www.amd.com/en/support/kb/faq/gpu-601.
- Locate the file where it was saved and double-click on the “AMDCleanupUtility.exe’ file.
- A dialogue box should appear stating AMD Cleanup Utility has detected the system is not in safe mode and provide an option to reboot the system to run the Utility in safe mode:
- Click “Yes” the system will be rebooted and AMD Cleanup Utility will run in safe mode.
- The next dialogue box provides a warning message stating that the AMD Cleanup Utility will remove all AMD driver and application components.
- Click “OK” to continue
- After clicking “OK” the Utility will be minimized to the notification area (system tray) and the progress will be displayed as a tool tip.
- The cleanup process will continue to run in the background. To check the progress, hover the mouse over the AMD icon in the notification area.
- Once the cleanup process is finished, a message is displayed stating it has successfully completed. Click “View Report” to see the list of components that were uninstalled, otherwise click “Finish” to exit the Utility.
- Reboot your computer.
Once the drivers have been uninstalled it’s time to install the latest driver update. You can do this with the help of the AMD Driver Auto-detect tool which you can download from https://www.amd.com/en/support.
- Visit the AMD Driver and Support page and see section Auto-Detect and Install Radeon Graphics Drivers for Windows.
- Click the DOWNLOAD NOW button to begin downloading the executable file for the tool.
- Once download is complete, run the file to launch the Installer.
- Click Install to extract the needed files.
- After file extraction is complete the tool should automatically launch.
- Review the End User License Agreement and information about the User Experience Improvement Program.
- Click Accept and Install to continue or close the window to exit the AMD Driver Auto-detect tool.
- After clicking Accept and Install, the tool will attempt to detect the installed AMD graphics product and operating system.
- Upon successful detection of your system configuration, the tool will display the latest Recommended and Optional driver packages that are compatible with your graphics product, as well as the currently installed driver version
- Select the desired version and choose Express installation.
- After the driver package has been downloaded, installation should begin automatically.
If you have an integrated graphics (Intel)
- Press the Windows Logo key + R to launch a Run
- Type devmgmt.msc into the Run dialog and press Enter to launch the Device Manager.
- In the Device Manager, expand the Display adapters
- Right-click on your graphics drivers, click on Uninstall and then go through the uninstallation wizard to uninstall the drivers.
- Restart your computer. Once your computer boots up, it should automatically reinstall the same version of the graphics drivers.
Check if Just Cause 4 still keeps on crashing.
Set the game priority to high
- Launch Just Cause 4.
- Press the Windows logo key and R at the same time to invoke the Run dialog box. Type in taskmgr and click OK.
- In the Task Manager window, go to the Details tab.
- Scroll down the list in Task Manager until you’ve found JustCause4.exe. Right-click on the app and select Set priority > High.
- When prompted about confirmation, click Change priority.
- Exit the window.
Check if the game still crashes.