Why does Bluetooth not working on my Dell Inspiron laptop and how to fix it? [Troubleshooting Guide]

Some owners of Dell Inspiron laptop who have upgraded to Windows 10 are having trouble with Bluetooth connectivity. According to prior claims, Bluetooth was working fine with Windows 7 but things have changed and gone bad after installing the Windows 10 platform on their laptop. Now they’re wondering what went wrong and what should be done as remedy. If you own the same device and are here because you need help in fixing Bluetooth that is not working, then feel free to refer to this content.

I have outlined some helpful solutions and recommended workarounds to deal with Bluetooth pairing and connectivity issues on a Dell Inspiron laptop below this page so you can use these walkthroughs when troubleshooting Bluetooth problems on your laptop.

Now, before we proceed, if you found this post while finding a solution to a different problem, then visit our Dell Inspiron troubleshooting page for we have already addressed some of the most common issues with this machine. If you can’t find something useful, then fill up our computer issues questionnaire and hit submit to contact us.

Possible reasons why your Dell laptop does not pair with your Bluetooth device

But before you go ahead and troubleshoot, let us first try to determine the probable causes. What is it with Windows 10 that’s preventing your laptop from pairing with or connecting to a Bluetooth accessory like headsets, keyboard, speakers, or other Bluetooth devices? The answer to this is simple. If it’s not a bug, then it’s probably the settings that were overridden by or restored to defaults as the new Windows OS has been implemented. This is possible to major updates. In fact, a lot of device owners have noticed that some of their settings like network settings and other stock programs have been restored to defaults. So it’s possible that Bluetooth was turned off when the new OS is installed. That said, you should consider checking on your Bluetooth settings and ensure that it’s enabled or turned on.

It is also possible that the upgrade has pulled your Bluetooth accessory out from the list of supported devices in Windows 10. For example, the Bluetooth device version might be lower than that of the version supported in Windows 10. That makes your laptop incompatible with the Bluetooth device. If you have other new Bluetooth devices, try to pair any of them with your Dell Inspiron laptop. If the other Bluetooth device is able to pair or connect with your laptop, then Bluetooth system incompatibility is most likely the root cause.

What to do if Bluetooth is not working on your Dell Inspiron laptop?

The following walkthroughs are only applicable to Dell Inspiron laptop running on Windows 10 platform. Try these methods then test your laptop to see if Bluetooth is already working as intended.

Before you begin, verify and ensure that your Bluetooth device is turned on. You can also toggle the Power switch to turn your Bluetooth device off for a few seconds and then turn it on again. Also care to double-check if your Bluetooth device is compatible with or included in Windows 10 and Dell Inspiron support. If the problem persists after carrying out these requisites, then you may now instigate troubleshooting Bluetooth connectivity issue on  your Dell Inspiron laptop. And lastly, make sure that your Bluetooth devices is placed near your laptop. Note that both devices must be within a specified range or proximity so that they’ll be able to communicate with each other.

Here’s a list of all requirements and conditions that should be met for Bluetooth to work as intended on your Dell Inspiron laptop would include the following:

  • Fresh batteries installed on the other Bluetooth device or accessory.
  • Dell Wireless Bluetooth adapter and latest driver for Bluetooth installed on your laptop.
  • Proximity range between the Bluetooth device and your laptop must be within 30 feet or 10 meters.

Again, don’t forget to test your device or try connecting your laptop to your Bluetooth device after performing each method so that you’ll know if the problem if fixed or not. Proceed to the next method if needed.

First method: Soft reset or restart.

A reboot on your laptop and Bluetooth device can help fix any minor system flaws that might have caused conflict with your laptop and Bluetooth accessory. There is no need to worry of losing any personal data since a soft reset or reboot won’t affect any of your saved information in first place. Here’s how it’s done:

  1. Power off your laptop and your Bluetooth device. Bluetooth accessories usually have an on/off switch that is also used to refresh Bluetooth connections. Find that switch then press it for a few seconds or until turns off.
  2. To do a soft reset on your laptop, just unplug the AC adapter or power cord from the power source and leave it unplugged for at least 30 seconds. Then plug it back in and press the Power button to turn it on.

When both devices have successfully boot up, try pairing them again and see if it is working now.

Second method: Disable Bluetooth on your laptop for a few seconds and then enable it again.

Sometimes, Bluetooth connectivity can be messed up with minor glitches. In this case, disabling and re-enabling Bluetooth would be necessary.

  1. Open the Search box.
  2. Type in Bluetooth.
  3. Click Bluetooth Settings.
  4. Check to see if Bluetooth is enabled. If not, toggle the switch to enable it. If it’s already enabled, click the switch to turn Bluetooth off for a few seconds, then click to turn it on again.

Once Bluetooth is enabled on your Dell Inspiron laptop, put your Bluetooth device in discovery mode. This is when you need to press on the reset button on your Bluetooth device. Putting your Bluetooth device in discovery mode allows it to become visible by your laptop. Usually an indicator that a Bluetooth device is in discovery mode is a blinking blue LED on it. Or if you’re not sure, you may refer to your Bluetooth device user guide.

  1. When you see your Bluetooth device in the list of available Bluetooth devices on your laptop, click to highlight the desired device then click Pair.
  2. If prompted, enter the passcode found in the documentation of your Bluetooth device then click Next.

Wait until your devices are paired and connected. Test to see if Bluetooth is already working properly.

Third method: Forget the Bluetooth device on your Dell Inspiron laptop.

Removing previously paired Bluetooth device might be able to fix pairing issues especially if they’re triggered by some corrupted or outdated Bluetooth data. Here’s what you should try doing then:

  1. Go to your desktop or Home screen.
  2. Use the USB mouse to right-click the Bluetooth icon in the system tray. If you don’t see a Bluetooth icon, open the Control Panel then click the Bluetooth icon there instead. You may need to switch to classic view in Windows to view the Bluetooth icon.
  3. After clicking the Bluetooth icon, a Bluetooth pop-up menu will appear. Click the Show Bluetooth Devices option.
  4. The Devices tab will then show up. Select or highlight the Bluetooth device that you want to forget or remove.
  5. Then click the Remove button.
  6. If you see any other Bluetooth devices or peripherals, remove them as well.
  7. Click Yes to confirm action.

After the Bluetooth devices have been successfully removed, restart your laptop and your Bluetooth accessory in use. After the restart, put your Bluetooth device in discovery mode then attempt to pair it with your laptop. Be sure to remove any USB peripherals from your laptop before restarting to prevent any possible conflict. If you are using a Bluetooth receiver, remove it too then reinsert it after your laptop reboots.

Fourth method: Reset network settings on your Dell Inspiron laptop.

Network errors can also affect Bluetooth connectivity on your laptop. To rule this out from the possible culprits, performing a network settings reset on your Dell Inspiron computer can help. Here’s how it’s done:

  1. Open Windows Settings by pressing Start and then clicking on the Settings button. Alternatively, you can just press the Windows icon and i key on your keyboard.
  2. On the Windows Settings screen, click Network & Internet.
  3. Then, select the Status tab on the left.
  4. Scroll down and click the Network reset link. Doing so will prompt you with a warning message, telling about what will happen when your network is reset.
  5. Read and review the message then click the Reset now button to proceed with the network settings reset.
  6. If prompted, click Yes to confirm.

Your computer will restart once the reset is finished. Set up your Bluetooth connection then try to pair your laptop and connect it to your Bluetooth device.

Resetting network settings will forget your network connections along with your Wi-Fi passwords, VPN connections or virtual switches you’ve previously created. It disables and then reinstalls all your network adapters and set other networking components back to their original settings thus eliminating any possible flaws that caused Bluetooth connectivity issues on your device.

Fifth method: Reformat and reinstall Windows 10 OS on your Dell Inspiron laptop.

A full system reset is often needed if you’ve exhausted everything but to no avail. The problem might be too complex that already requires more advanced solutions so as to make Bluetooth back up and working properly on your laptop again. Performing a full system reset however, will erase all data stored on your laptop including your personal information. That said, be sure to back them up before you proceed. Once everything is set, you may proceed with the full system reset then reinstall Windows 10 on your Dell Inspiron laptop to fix your Bluetooth connectivity problem.

Is Bluetooth still not working and need more help?

Escalate the problem. If you found no luck in any of the given solutions above, then you may seek more help from Dell Support to troubleshoot your Dell Inspiron laptop. In the case where your laptop won’t pair with or connect to a Bluetooth device after installing Windows 10, contacting Microsoft Support for further assistance and recommendations would be a better idea. A necessary driver might have to be installed on your laptop for it to  be able to work with your Bluetooth device in Windows 10. Yo can ask further assistance in downloading and installing the right driver for your device.

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