How To Fix Amazon Error Code 9074 Issue Quick and Easy Way

The Amazon error code 9074 usually occurs when streaming content from Amazon Prime Video using the Roku device. There are several factors that can cause this problem which we will be dealing with today.

How To Fix Amazon Error Code 9074 Issue

Check for a server outage

The first thing you will need to do in this case is to make sure that Amazon Prime Video is not suffering from an outage. This outage can be due to a scheduled maintenance or some technical issues. One of the best ways to check for an outage is to visit this website https://downdetector.com/status/amazon-prime-instant-video/

Restart your system

Sometimes the best troubleshooting step is to simply restart the system as this will refresh the device software.

  • Turn off the TV, router and the Roku device. Take out the power outlet of each device and press and hold the power button for at least 10-15 seconds.
  • Plug back the TV, router and Roku device then turn them on.

Check if the Amazon error code 9074 issue still occurs.


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Disable any VPN or Proxy service

If you are using a VPN or Proxy service then there’s a chance that this is what’s causing the problem. You should try to disable this then check if the issue still occurs.

Reset the Channel in Roku

  • Go to your Roku Channel Menu and navigate to Prime Video’s channel.
  • Click on Channel options (or you can use the remote shortcut) and then click Remove.
  • After removing the channel, restart your computer properly. After restarting, navigate to the Channel Store and search for Prime Video
  • Click on the button of Add Channel and after the channel is added, launch Prime Video.

Check if the Amazon error code 9074 issue still occurs.

Deregister the Roku device from Amazon

  • Go to Amazon’s official Account website and open your Settings.
  • Go to Settings, search for Digital Content. Here under the tab of Digital Management, you will see a button of Manage your Content and Devices. Click it once.
  • Click on Your Devices. Here all the devices connected to your account will be listed. Locate the Roku device and click on the button of Deregister.
  • Restart your Roku device and navigate to Prime Video. Once the channel/application is loaded, click on Settings/Menu (you can also make use of the shortcut from your remote).
  • Select the menu of Help and Settings.
  • Click on Sign out. You will be asked again to sign out of Amazon account as well. Click on Sign out.
  • Restart your Roku device again. Now try adding your Amazon account again and then add the Amazon channel.

Check if the Amazon error code 9074 issue still occurs.