How To Fix Microsoft Store Error 0x80072EFD Issue

The Microsoft Store, formerly known as the Windows Store, is a digital distribution platform where Windows 10 users can easily get apps, console games, digital music, and  digital videos. It was first introduced in 2012 and since then it already has a library of more than half a million apps. Although this is a solid platform there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Microsoft Store error 0x80072EFD issue.

How To Fix Microsoft Store Error 0x80072EFD Issue

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

There are several factors that can cause this particular problem ranging from using a proxy server to a registry error. Listed below are the recommended troubleshooting steps you need to do to fix this problem.

Clear the Microsoft Store cache

This app will usually store data that can sometimes get corrupted leading to this problem Try to remove this temporary data then see if it fixes the problem.


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  • Press the Windows Logo key + R to launch a Run
  • Type WSReset.exe  into the Run dialog and press Enter.
  • Wait for the process to finish then restart the computer.

Check if the Microsoft Store error 0x80072EFD issue still occurs.

Register the Microsoft Store

For current user

  • Press the Ctrl-Shift-Escape keys to open Task Manager.
  • In the Processes tab, select the Microsoft Store, and click/tap on the End task button. (see screenshot below)
  • When finished, you can close Task Manager
  • Type powershell in the search box, and click/tap on Windows PowerShell in the search results at the top.
  • Copy and paste the command below into PowerShell, and press Enter.
  • Get-AppXPackage *Microsoft.WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Close PowerShell.
  • Restart the computer.

For all users

  • Press the Ctrl-Shift-Escape keys to open Task Manager.
  • In the Processes tab, select the Microsoft Store, and click/tap on the End task button. (see screenshot below)
  • When finished, you can close Task Manager
  • Type powershell in the search box, and click/tap on Windows PowerShell in the search results at the top
  • Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  • Close Powershell
  • Restart the computer.

Check if the Microsoft Store error 0x80072EFD issue still occurs.

Force Windows to create a new Software Distribution Software folder

  • Press the Windows Logo key + X to open the WinX Menu.
  • In the WinX Menu, locate and click on Command Prompt (Admin) to launch an elevated Command Prompt with administrative privileges.
  • Type net stop wuauserv in the command prompt  then press enter.
  • Type net stop cryptSvc in the command prompt  then press enter.
  • Type net stop bits in the command prompt  then press enter.
  • Type net stop msiserver in the command prompt  then press enter.
  • Type ren X:\Windows\SoftwareDistribution SoftwareDistribution.old  then press enter. Make sure to replace the X in this command with the letter corresponding to the partition of your computer’s HDD/SSD that Windows is installed on. Usually, it is C:\
  • Type net start wuauserv in the command prompt  then press enter.
  • Type net start  cryptSvc in the command prompt  then press enter.
  • Type net start  bits in the command prompt  then press enter.
  • Type net start  msiserver in the command prompt  then press enter.
  • Type exit into the elevated Command Prompt and press Enter to close it.
  • Restart the computer.

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Enable TLS

  • Open the Start Menu.
  • Click on Settings.
  • Click on Network & Internet.
  • Click on Wi-Fi in the left pane and, in the right pane, scroll down and click on Internet Options.
  • Navigate to the Advanced
  • Under Settings, scroll down to the Security
  • Make sure that there is a check mark next to the Use TLS 1.2 option, meaning that the option is enabled.
  • Click on Apply and then on OK.
  • Restart your computer.

Check if the Microsoft Store error 0x80072EFD issue still occurs.

Disable the Proxy

  • Press Windows + R keys to open a command prompt,
  • Type inetcpl.cpl and then click OK. This will open the Internet Properties settings.
  • Go to the Connections tab and click on LAN Settings.
  • Check the box next to Automatically Detect Settings and uncheck the box under Proxy Server
  • Click OK

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Turn off the Proxy Server

  • Hold Windows key and press R
  • Type inetcpl.cpl and press Enter
  • Click Connections tab
  • Click LAN settings
  • Uncheck the option Use a proxy server for your LAN (These settings will not apply to dial-up connections or VPN)
  • Click Ok

Check if the Microsoft Store error 0x80072EFD issue still occurs.

Make sure the computer has the correct time and date

  • Hold Windows key and press I
  • Select Time & Language
  • Toggle off Set time automatically
  • Click Change under Change date and time
  • Select the correct time and date then click Change to confirm

Check if the Microsoft Store error 0x80072EFD issue still occurs.

Fix Permission issues

  • Hold Windows key and press R
  • Type regedit and press Enter
  • Locate and double click HKEY_LOCAL_MACHINE from the left pane
  • Locate and double click SOFTWARE from the left pane
  • Locate and double click Microsoft from the left pane
  • Locate and double click Windows NT from the left pane
  • Locate and double click CurrentVersion from the left pane
  • Locate and double click NetworkList from the left pane
  • Locate and right click Profiles from the left pane. Select Permissions
  • Click Advanced from the newly created window
  • Check the option Replace all child object permission entries with inheritable permission entries from this object
  • Click Apply then click Ok. Confirm any additional prompts
  • Click Ok again
  • Close the registry editor.

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