How To Fix Destiny 2 Crashing Issue The Quick and Easy Way

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Destiny 2 is a popular online first person shooter video game developed by Bungie and is available for Windows, PlayStation 4, and Xbox One platforms. The game has a normal story mode, Player versus Environment mode, and a Player versus Player mode. Although this is a solid performing game there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Destiny 2 crashing issue.

Fixing Destiny 2 Crashes on Windows PC

Before performing the recommended troubleshooting steps for this particular problem I suggest that you try restarting your computer first. This will refresh the operating system as well as remove corrupt temporary data and is quite effective in fixing most software related issues.

You should also make sure that your computer meets the necessary requirements to run the game.

Minimum

  • CPU: Intel – Core i3-3250 / AMD – FX-4350
  • CPU SPEED: Info
  • RAM: 6 GB
  • OS: Windows 7 64-bit or Windows 8.1 64-bit or windows 10 64-bit
  • VIDEO CARD: Nvidia – GeForce GTX 660 2GB / AMD – Radeon HD 7850 2GB
  • PIXEL SHADER: 5.0
  • VERTEX SHADER: 5.0
  • FREE DISK SPACE: 68 GB
  • DEDICATED VIDEO RAM: 2048 MB

Recommended

  • CPU: Intel – Core i5-2400 / AMD – Ryzen R5 1600X
  • CPU SPEED: Info
  • RAM: 8 GB
  • OS: Windows 10 64-bit
  • VIDEO CARD: Nvidia GeForce GTX 970 4GB or GTX 1060 6GB / AMD – Radeon R9 390 8GB
  • PIXEL SHADER: 5.1
  • VERTEX SHADER: 5.1
  • FREE DISK SPACE: 68 GB
  • DEDICATED VIDEO RAM: 4 GB (AMD 8 GB)

There are several factors that can cause this particular problem ranging from an interference from the antivirus program to missing files. Listed below are the troubleshooting steps you need to do to fix this problem.

Change the priority of Destiny 2

One of the common reasons that this problem occurs is because the game is not given a high priority. Try changing the priority to high.

  • Run Destiny 2 on your computer.
  • Press Windows + D to launch the Desktop while the game is still running.
  • Press Windows + R, type “taskmgr” in the dialogue box and press Enter.
  • Click on the tab of Details, locate all the entries of Destiny and net. Since Destiny 2 runs in Battle.net, it is necessary that you change its priority as well.
  • Right-click on each entry, hover over set priority and set it either to Above normal or High. Do this for all your entries
  • Alt-tab to your game and start playing

Check if the crashing issue still occurs.

Disable the antivirus

One factor that can cause this problem is interference from the antivirus program. To check if this is the culprit, you have to turn off the antivirus.

If you are using Windows Security

  • Select Start  – Settings  > Update & Security  – Windows Security – Virus & threat protection > Manage settings
  • Switch Real-time protection to Off.

If you are using Avast

  • Search for the Avast icon in your computer’s system tray and right-click on it.
  • Click on Avast shields control.
  • Locate the options to disable the program – the options are to disable it for 10 minutes, an hour, until the computer is restarted or permanently (until you yourself turn it back on). Select whatever option suits you best and use it to disable the program.

If you are using AVG

  • Search for the AVG icon in your computer’s system tray and right-click on it.
  • Click on Temporarily disable AVG protection.
  • Choose how long you want AVG to be turned off and whether you want AVG to disable its Firewall too.
  • Click on OK to disable the antivirus program.

If you are using McAfee

  • Search for the McAfee Antivirus icon in your computer’s system tray and right-click on it.
  • Click on Exit.
  • You should see a dialog box warning you that McAfee‘s protection will be turned off. Click on Yes in this dialog box to disable the antivirus program

Check if the issue still occurs.

Give Destiny 2 administrator access

Sometimes giving administrator access to the game will fix this problem.

  • Go to the directory where your Battle.net is installed on your computer.
  • Once in the Battle.net directory, right-click on the following entries, and select Properties. Battle.net Launcher, Battle.net.
  • In the properties, select the Compatibility tab and check the option Run this program as an administrator.
  • Do this for all the entries mentioned.
  • Go to the Destiny 2 folder and on exe, perform the same operation.
  • Save your changes and exit.
  • Restart your computer and play the game.

Check if you are still experiencing issues when playing the game.

Disable overclocking

Overclocking allows your computer to operate at a much higher performance, allowing for a better gaming experience. The trade-off for this however is that this can cause heating problems which is why you should try to disable any overclocking done on your computer.

Update the graphics drivers

If you don’t have the latest graphics drivers installed in your computer then there’s a chance that this is what’s causing the problem.

If you have an NVIDIA graphics card then follow the steps listed below.

  • Press Win+R (Windows logo key and R key) at the same time to invoke the Run box.
  • Type msconfig and click OK. Then the System Configurations will open.
  • When System Configuration opens, click the Boot tab. Under Boot options, check Safe boot then click OK.
  • When you’re prompted to restart your computer to apply these changes, click Restart then you will boot into Safe Mode.
  • Go to your local hard disk by clicking on This PC then Local Disk C. You should be able to see the NVIDIA folder right there. Right-click on it and choose Delete.
  • Click Start and type Run. Select Run, the Run dialog box will appear.
  • Type “devmgmt.msc” in the run box and click the OK button which should open the Device Manager Window.
  • Expand the “Display Adapters” field. This will list all network adapters that the machine has installed. Right click on the Nvidia adapter you want to uninstall and select “Uninstall”.
  • Click “OK” when prompted to uninstall the device. This will remove the adapter from the list and uninstall the driver.
  • Press Win+R (Windows logo key and R key) at the same time to invoke the Run box.
  • Type msconfig and click OK. Then the System Configurations will open.
  • When System Configuration opens, click the Boot tab. Under Boot options, uncheck Safe boot then click OK.
  • When you’re prompted to restart your computer to apply these changes, click Restart.
  • Download the latest NVIDIA driver for your computer from here https://www.nvidia.com/Download/index.aspx.
  • Run the setup file and follow the instructions which appear on screen. Choose the Custom installation option and check all the boxes in the custom install options windows. Also check the box which states “perform clean install”.
  • Restart your computer

If you have an AMD graphics card then follow the steps listed below.

  • Download the AMD Cleanup Utility from here https://www.amd.com/en/support/kb/faq/gpu-601.
  • Locate the file where it was saved and double-click on the “AMDCleanupUtility.exe’ file.
  • A dialogue box should appear stating AMD Cleanup Utility has detected the system is not in safe mode and provide an option to reboot the system to run the Utility in safe mode:
  • Click “Yes” the system will be rebooted and AMD Cleanup Utility will run in safe mode.
  • The next dialogue box provides a warning message stating that the AMD Cleanup Utility will remove all AMD driver and application components.
  • Click “OK” to continue
  • After clicking “OK” the Utility will be minimized to the notification area (system tray) and the progress will be displayed as a tool tip.
  • The cleanup process will continue to run in the background.  To check the progress, hover the mouse over the AMD icon in the notification area.
  • Once the cleanup process is finished, a message is displayed stating it has successfully completed. Click “View Report” to see the list of components that were uninstalled, otherwise click “Finish” to exit the Utility.
  • Reboot your computer.

Once the drivers have been uninstalled it’s time to install the latest driver update. You can do this with the help of the AMD Driver Auto-detect tool  which you can download from https://www.amd.com/en/support.

  • Visit the AMD Driver and Support page and see section Auto-Detect and Install Radeon Graphics Drivers for Windows.
  • Click the DOWNLOAD NOW button to begin downloading the executable file for the tool.
  • Once download is complete, run the file to launch the Installer.
  • Click Install to extract the needed files.
  • After file extraction is complete the tool should automatically launch.
  • Review the End User License Agreement and information about the User Experience Improvement Program.
  • Click Accept and Install to continue or close the window to exit the AMD Driver Auto-detect tool.
  • After clicking Accept and Install, the tool will attempt to detect the installed AMD graphics product and operating system.
  • Upon successful detection of your system configuration, the tool will display the latest Recommended and Optional driver packages that are compatible with your graphics product, as well as the currently installed driver version
  • Select the desired version and choose Express installation.
  • After the driver package has been downloaded, installation should begin automatically.
  • Restart your computer

If you have an integrated graphics (Intel)

  • Press the Windows Logo key + R to launch a Run
  • Type devmgmt.msc into the Run dialog and press Enter to launch the Device Manager.
  • In the Device Manager, expand the Display adapters
  • Right-click on your graphics drivers, click on Uninstall and then go through the uninstallation wizard to uninstall the drivers.
  • Restart your computer. Once your computer boots up, it should automatically reinstall the same version of the graphics drivers.

Check if the Destiny 2 issue still occurs.