How To Fix Windows 10 Unexpected Store Exception Error

One of the issues that you might experience with your Windows 10 computer is the Unexpected store exception error. This is not a new issue as it has also appeared in previous version of Windows and when this happens one temporary solution is to restart the computer. Knowing the correct fix for this particular issue requires several troubleshooting steps to be done. In this latest installment of our troubleshooting series we will tackle the Windows 10 unexpected store exception error issue.

How To Fix Windows 10 Unexpected Store Exception Error

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

There are several factors that can cause this particular problem ranging from a corrupt system file to a driver issue. Listed below are the troubleshooting steps you need to do to fix this problem.

Make sure you have the latest Windows update installed

The first thing you will need to do in this case is to make sure that your Windows operating system is running on the latest update.

  • Open Start Menu and click on Settings > Update & Security settings > Windows Update.
  • Press on the Check for updates button.
  • If any updates are available, they will show up. Update the software accordingly.

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Uninstall the antivirus

One of the main causes of this error is a third party antivirus program. To verify if this is what’s causing the problem you will need to uninstall the third party antivirus software installed in your computer. You won’t have to worry about your system being unprotected as the Microsoft Defender software will protect your system.

  • Press the Windows key then go to Settings
  • Click on Apps
  • Here you will find a list of programs installed on your computer. From the list, go ahead and find your antivirus software. If you have installed multiple versions of protection software then you should ideally uninstall all of them. To do so, right click on your selection and click on “Uninstall”.
  • You will be asked whether you really want to proceed with the uninstallation; say yes.
  • Follow the onscreen steps to complete the uninstallation.
  • Restart your computer.

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Check the hard drive for any errors

One factor that can cause this problem is an error in the hard drive. To scan and check for errors you will need to run the CHKDSK tool.

  • Press the Windows Logo key + E to launch Windows Explorer then navigate to Computer using the left pane of Windows Explorer).
  • Locate the drive you want to scan for errors using the CHKDSK utility and right-click on it.
  • Click on Properties in the resulting context menu.
  • Navigate to the Tools tab.
  • Under the Error checking section, click on the Check to launch the Disk Error Checking utility. The utility will be launched and it will begin checking the selected drive for file system errors and other problems such as bad sectors.
  • If Windows detects any errors or other problems on the selected disk, it will simply ask you to check the disk. If the system did not find any errors on the disk, you will instead see a message stating You don’t need to scan this drive, although you can still go ahead with the scan. Simply click on Scan drive to have CHKDSK scan the selected drive for errors and issues.
  • Once the scan has been completed, if Windows did not find any errors on the disk, it will inform you of that, but if the utility did fine errors or other issues on the drive, you will instead see a message that reads: “Restart your computer to repair the file system. You can restart right away or schedule the error fixing on next restart.
  • Restart your computer – either immediately after the scan finishes or a bit after that, once you save all your work and close any open applications.
  • When your computer boots up, CHKDSK will attempt to fix any and all errors that it found and fix any bad sectors or other problems that it found on the drive. Once it does so, it will inform you of what it was able to achieve.

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Turn off fast startup

Fast startup is one great way to speed up the boot up process of Windows 10 however it can also cause the drivers to not load properly. To check if this is what’s causing the problem you should turn off fast startup.

  • Press Windows + R to launch the Run application.
  • In the dialogue box type “control panel” and hit Enter. This will launch your computer’s control panel.
  • Once in the control panel, click on Power Options.
  • Once in the Power Options, click on “Choose what the power buttons do” present at the left side of the screen.
  • Click on “Change Settings that are currently unavailable”.
  • Goto the bottom of the screen and uncheck the box which says “Turn on fast startup”. Save changes and exit.

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Make sure your display drivers are updated

  • Go to Start Menu and click on the Power button located on the bottom left pane.
  • While pressing the Shift key on the keyboard, click on the Restart option using the left mouse button. It would interrupt the normal start of PC by displaying a list of options to select from. Select Troubleshoot from the options and it would take you to the next screen.
  • On the next screen, click on the Advanced Options
  • Inside the Advanced options screen, select the Startup Settings and restart your PC using the button below.
  • After the PC is rebooted, you will find a number of options to select from a list using F1 – F9 function keys. If you want to boot the computer into Safe Mode, press the F4, F5 or F6 function keys depending on your requirements. Now, your PC will boot in Safe Mode.
  • Once booted in the safe mode, right click on Windows key and select Device Manager from the list of options available.
  • Once in the device manager, expand the Display adapters section and right click on your display hardware. Select the option of Uninstall device. Windows will pop a dialogue box to confirm your actions, press Ok and proceed.
  • Press Windows + S button to launch your start menu’s search bar. In the dialogue box type “Windows update”. Click the first search result which comes forward.
  • Once in the update settings, click on the button which says “Check for updates”. Now Windows will automatically check for updates available and install them. It may even prompt you for a restart.
  • Restart your PC.

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Run a system file checker

This will allow you to check if there are any corrupted system file in your computer.

  • Press Windows + R to launch the Run application.
  • Type “taskmgr” in the dialogue box and hit Enter to launch your computer’s task manager.
  • Click on File option present at the top left side of the window and select “Run new task” from the list of options available.
  • Type “powershell” in the dialogue box and check the option underneath which states “Create this task with administrative privileges”.
  • In the Windows Powershell, type “sfc /scannow” and hit Enter. This process may take some time as your entire Windows files are being scanned by the computer and being checked for corrupt phases.
  • If you encounter an error where Windows states that it found some error but was unable to fix them, you should type “DISM /Online /Cleanup-Image /RestoreHealth” in the PowerShell. This will download the corrupt files from the Windows update servers and replace the corrupt ones. Do note that this process can also consume some time according to your internet connection. Don’t cancel at any stage and let it run.
  • Restart your computer.

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Turn off sleep mode

  • Right click on the battery icon present at the bottom right of your screen and click “Power Options”.
  • If you  don’t see this option, press Windows + S and type “choose a power plan”. Click on the most relevant result.
  • Click on “Change plan settings” in front of the power plan which is currently active on your computer.
  • When you see you an option “Put the computer to sleep”. Make sure that the option is set to “Never” in both conditions (on battery and plugged in). Click “Save changes” and exit.
  • Reboot your computer.

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