Discord is a free VoIP application that’s popular among the gaming community. On a Windows PC, you can use the web app or dedicated app to do voice chats or send text messages to your video game teammates thus creating a lively game community. While this is quite a stable platform there are some issues that you might experience with it. In this latest installment of our troubleshooting series we will tackle the can’t hear anyone on Discord issue.
How To Fix Discord Not Updating Issue
Before doing any of the recommended troubleshooting steps for this particular problem you should try to restart your computer first. This will refresh the operating system and usually fix most of the common issues that you will encounter with your computer.
Try using legacy audio subsystem
If your computer is using an older generation hardware then it might not be compatible with Discord’s latest audio subsystem. To fix this you will just need to enable the legacy audio subsystem of Discord.
- Open Discord
- Click on the User Settings (gear icon). This should be on the right side of your avatar.
- Click Audio & Video
- Scroll down and look for an option named Use Legacy Audio Subsystem
- Toggle Use Legacy Audio Subsystem ON.
- Click Okay to confirm on the dialog box that appears.
- Close the Settings by clicking on the ESC button on top right corner.
Check if the can’t hear anyone on Discord issue still occurs.
Set as Default Communication Device
While it’s a must to set your audio device as the default device it is also equally important to set it as the default communication device. You can do this by following the steps listed below.
- Right click the sound icon from the icon tray (bottom right corner)
- Select Playback Devices. This should open up the Sound option with the Playback tab selected
- Locate and right click your audio device (speaker or headphones) and select Set as Default Device. Right click your audio device (speaker or headphones) again and select Set as Default Communication Device.
If your audio device is not on the list then do the following
- Right click on an empty place within the Select a recording device below to modify its settings: area and check the options View Disabled Devices and View Disconnected Devices. If you don’t see a Tick mark beside these options then click the option and it should turn this option on.
- You should be able to see the audio device (speaker or headphones) in the list. Right click the audio device (speaker or headphones) option and select Enable
- Set it as the default audio and communication device.
Check if the can’t hear anyone on Discord issue still occurs.
Check the Discord sound setting input
There’s a possibility that the problem is caused by a wrong audio device selected in Discord. To fix this just follow the steps listed below.
- Open Discord
- Click on the User Settings (gear icon). This should be on the right side of your avatar.
- Click Audio & Video
- You should see Output and Input on the top
- Click on the drop down menu under these options and select the correct audio device.
Check if the can’t hear anyone on Discord issue still occurs.
Try using the web version
Try checking if the problem occurs while using the web version of discord. If it doesn’t then the problem could be caused by a bug in the app. You should consider uninstalling the app and installing a fresh version downloaded from the official website.