Netflix has become the most popular source of entertainment for people stuck at their homes these past few months. This platform offers a wide range of TV shows, movies, and documentaries for subscribers to choose from which can be accessed using any internet connected device. Although this service is quite stable there are instances when certain issues can occur. In this latest installment of our troubleshooting series we will tackle the Netflix Error U7361-1253-C00D6D79 in Windows 10.
Fixing the Netflix error U7361-1253-C00D6D79
When accessing Netflix on your Windows 10 computer you might come across the error U7361-1253-C00D6D79 which is followed by the message “Whoops, something went wrong… We’re having trouble playing this title right now. Please try again later or select a different title.” This usually means that there’s a problem with the title that you are trying to play. Here’s how to fix the problem.
- Restart your computer.
- If you are downloading the title then wait for it to finish downloading before playing it.
Method 1: Remove the title from your downloads
There’s a possibility that you are trying to stream a title that has not been downloaded successfully. Try removing this title from your downloads then stream the title again.
Time needed: 5 minutes.
Delete downloaded show in Netflix
- Click the Menu icon.
This can be found at the upper left side of the Netflix app.
- Select My Downloads.
This will show you a list of your downloaded shows.
- Click edit icon.
This is the pen icon in the upper right corner of your screen.
- Select the title you want to delete.
You can do this by placing a check mark on the title.
- Click the delete icon.
This is the trash can icon to remove the title from your device.
Once the title has been deleted try streaming the show again.
Method 2: Uninstall then reinstall the Netflix app
Sometimes the problem can be caused by a glitch in the Netflix app itself. To fix this you will need to reinstall the app.
- Search for the Netflix app in the Start menu.
- Right-click the Netflix app then select uninstall.
- Select Uninstall again.
- Open the Microsoft Store.
- Type Netflix in the search box and press Enter.
- Select Netflix from the results.
- Select Install.
After performing the steps listed above you will successfully fix the Netflix error U7361-1253-C00D6D79 in Windows 10.
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