Microsoft Edge was first released in 2015 and is considered as the successor to the Internet Explorer browser. It has a cleaner overall look when compared to IE and offers much more useful features. Although this is a solid performing browser there are times when certain issues can occur. In this latest installment of our troubleshooting series we will show you how to fix the Microsoft Edge keeps crashing on windows 10 issue.
What to do when Edge does not work
Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and removes any corrupt temporary data that could be causing the problem.
Try to free up memory
The first thing to do in this case is to make sure that your computer has enough memory to work with.
- Close every tab except for the one that’s showing the error message.
- Close other apps or programs that are running. You can do this from the task manager
Check if the Edge crashing issue still occurs.
Disable Extensions
There are instances when the problem can be caused by the extensions installed in the browser. To check if this is the culprit you should disable these extensions.
- Click on the three dots on the upper right side of the browser.
- Click on Extensions.
- Turn off any extension that are active.
Check if Microsoft Edge isn’t working issue still occurs.
Repair Microsoft Edge
Windows 10 has a tool that allows you to repair apps that are not working properly. Try using this tool to fix this particular problem.
- Click on the Start button
- Click on Settings
- Click on Apps
- Navigate to Microsoft Edge then click on it.
- Click on Advanced Options
- On the Reset portion click on the repair button.
Try to check if the problem still occurs.
Reset Microsoft Edge
If repairing the app does not fix the problem then you should try to reset it. Take note that you will lose data such as your browsing history when you do this.
- Click on the Start button
- Click on Settings
- Click on Apps
- Navigate to Microsoft Edge then click on it.
- Click on Advanced Options
- On the Reset portion click on the Reset button.
Try checking if Microsoft Edge keeps crashing issue still occurs.